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2 Posts

2357512

March 29th, 2011 21:00

Code 28 on PCI bus ACPI\SMO8800

Code 28 on PCI bus ACPI\SMO8800

Hi i have  an unknown device in my device manager. in propertis it shows this message - "The drivers for this device are not installed. (Code 28)" i cannot update the driver windows cannot find the driver.  Under the details tab property is: hardware Ids  value ACPI\SMO8800 and *SMO8800.

I have found out that this is an accelerometer, a device that detects when your laptop may be falling and instantly stops the hard disk so it isn’t damaged on impact.

The dell has a link to the driver on for the freefall sensor but it is not compatible with my xps  or is it?

Will that driver update my (xps L702X windows 7 x64) unknown device?

 

4 Operator

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3.5K Posts

April 25th, 2011 16:00

i am checking to see if you have tried the driver from the following link

It should be the driver for the free fall sensor.

 

TB

4 Operator

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3.5K Posts

January 10th, 2012 15:00

Aleksb1975

If your notebook is an XPS L702X the correct motion sensor driver may be found from the following link

www.dell.com/.../DriverFileFormats

The driver that you pointed out above is for the XPS L701X, that system has a different chipset and line of processors then the L702X.  Give it a go and please report back here if you continue to have problems.

TB

6 Posts

April 24th, 2011 19:00

I have the same problem!


My laptop is XPS L501X

The drivers " Dell-STM-Free-Fall-Sensor, Driver " are not compatible with my laptop!

There is a trojan??

 


2 Posts

April 25th, 2011 19:00

hi the "unknown device" has been successfully updated thanks DELL-Terry B for the link

6 Posts

April 26th, 2011 06:00

DELL's website is not very organized...

 

His driver did not appear in my account in my computdor (number of product).

 

But now appears!!

Thanks you, the "unknouw device" disappeared


<ADMIN NOTE: Service Tag removed per Privacy Policy>

2 Posts

January 16th, 2012 15:00

I am having the same problem on my Studio 1558, can you help me Terry??!! I have windows 7 64 bit

4 Operator

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3.5K Posts

January 19th, 2012 14:00

Smitette

I dont believe that the Studio 1558 used a motion sensor and no driver for one is listed. What is the exact error that you receive, how often do you receive it, and what is running on the notebook when you get the error?

TB

2 Posts

April 17th, 2012 20:00

In Device Manager, listed is "Other Devices" *Unknown Device. When I click on the "property manager" on this unknown device it states:

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver.

It states that the location is: on Microsoft ACPI-Compliant System

Hope that you can help me with this! It has been a mystery!

1 Message

November 7th, 2012 20:00

I need this driver too, but for M4500 XP 64 Pro.  But Terry's links are giving me "We're sorry .. Details for this driver are currently unavailable".  Other link giving me "Group not found".  And on Dell Driver Support, for my Service Tag & O/S, the ST Microelectronics driver is not listed as recommended or even optional.

Where on the Dell site is this driver download (for my O/S) ??

Thanx much,

-JM

4 Operator

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3.5K Posts

November 8th, 2012 08:00

I need this driver too, but for M4500 XP 64 Pro.  But Terry's links are giving me "We're sorry .. Details for this driver are currently unavailable".  Other link giving me "Group not found".  And on Dell Driver Support, for my Service Tag & O/S, the ST Microelectronics driver is not listed as recommended or even optional.

Where on the Dell site is this driver download (for my O/S) ??

Thanx much,

-JM

JM

The 64 bit XP driver may be found from the following link.  I certainly suggest that you install it.

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/precision-m4500?driverId=F91KT&osCode=WXPX&fileId=2731102934

 

TB

2 Posts

January 13th, 2013 03:00

Hey, I have the same problem as aleixaXPS but the link isn't working for me.  It's telling me that driver details are not available.  

1 Message

April 16th, 2013 16:00

same here...

need this driver for my XPS L501x on Win 7 x64. Unfortunately Terrys link doesn't work any more :-(

It would be great if someone can give us a new link or if Dell add this driver to the driver support page.

Thank you

edit: thank you very much :emotion-1:

1 Rookie

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18 Posts

August 16th, 2013 08:00

Looking for same driver for my Dell with 64bit Windows, this blog had a mirror of the correct acpi smo8880 driver:
http://www.jdhodges.com/blog/acpis-mo8800-dell-unknown-device-driver-solved/

Installed it and FINALLY got rid of my unknown device never looked back since... hope that helps you too JM!

NOTE: even though it mentions Windows 7 first, it also supports Windows XP!

9 Legend

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47K Posts

August 16th, 2013 13:00

ACPI\SMO8800 and *SMO8800 = ST Microelectronics Free Fall Sensor.

ST Microelectronics DE351DL Motion Sensor

You should not go to a non dell site to download this driver.

Description Importance Version Released Supported OS Download
ST Micro Free Fall Sensor Driver
ST Micro Free Fall Sensor Driver
Recommended 2.2.2.10 10/25/2012 Windows 8 32-bit
Windows 8 64-bit
ST Microelectronics DE351DL Motion Sensor, v.1.00.00.15, A01
ST Microelectronics FFS (DE351DL Motion Sensor) Driver
Recommended 1.00.00.15 3/7/2011 Windows 7 64-bit

ST Microelectronics Free Fall Sensor Driver
This package provides the driver for ST Microelectronics Free Fall Sensor and is supported on Optiplex, Precision, Tablet and Latitude models that are running the following Windows Operating Systems: XP, VISTA and Windows 7
Recommended 2.00.10.34 12/18/2012 Windows 7 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows XP x64
Windows XP
Windows Vista 32-bit


1 Message

May 4th, 2015 07:00

Where is the link Mr. Terry?

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