I would suggest you to reinstall the Video card driver on the system to fix the issue with the shutdown.
Please enter your service tag # on the link below, select the OS, then download the video card driver from Video section onto the system and install it.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
May 5th, 2015 11:00
Hi abhinaykumar92,
I would suggest you to reinstall the Video card driver on the system to fix the issue with the shutdown.
Please enter your service tag # on the link below, select the OS, then download the video card driver from Video section onto the system and install it.
http://dell.to/18r60nI
Also, you may try shutting down the system by following the steps below and check if the battery still drains out.
Start > Run > type ‘cmd’ and in the command prompt box type "shutdown -s"
Please let me know if this helps.
abhinaykumar92
2 Posts
0
May 5th, 2015 13:00
Dear Ravi
Thanks for your reply.
I tried both but still i am facing the same problem.
Please help
Abhinay
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
May 10th, 2015 14:00
Hi abhinaykumar92,
Please use the steps to restore the system to factory state and check if it fixes the issue.
http://dell.to/1DDUB73
Note : Please backup all the files on the system before proceeding to restore the system to factory state.