Computer won't print!!

Question

I have a inspiron notebook and I can't get it to print. I've gone through all the troubleshooting steps in the support on the computer and nothing is working. The printer in hooked up correctly and the right port is selected. I can print a test page, but I can't print anything from Word Perfect or Wordpad. I got a virus on my computer a while ago and had to delete a couple of files to get rid of it. Could this be the problem? The only thing I haven't tried is uninstalling and reinstalling the word processing programs. Can anyone help me???

Rollie_R · Answer

vannjo,   Thank you for using the Dell Community Forum.   Try printing from Notepad and see if that is any different.  You may also want to look at Word Perfect.  I am no longer truly familiar with Word Perfect, but I know that some earlier versions required that you install a printer within Word Perfect, as well as having one installed in Windows.   The fact that you can print the test page means that is almost certainly a setting.  Even if it does not help, reinstalling the drivers should not hurt anything.

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Computer won't print!!

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