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February 7th, 2010 07:00
D620 laptop not completing initial boot screen, and can not access BIOS using F2 key.
Hopefully, someone can help me with this issue, as I'm at a loss as to what might be the problem. I recently purchased a used Lattitude D620 with the intention of restoring it for my niece to use. However, it has a boot issue that I've never run into before, and suspect it's a BIOS problem. Here is the situation.
Current configuration and condition: When purchased it had a bad keyboard. I've replaced it with a new Dell OEM. It also had a bad CMOS battery (only indicating 0.83V) It has also been replaced with a new one. Memory is 2 X 512MB DDR2 5300 (1GB), and a new Hitachi 100GB SATA hard drive. Battery appears good, and will start and attempt to boot the system. Indicator lights on the battery show about 50% charge.
Discription of the problem Issue: When I press the start button, the laptop begins to boot to the "DELL" start-up post screen, but at about 80% of the way through (according to the status bar) the boot fails and quits, and this message is displayed: "Invalid configuration information - please run SETUP program". At first I thought that there was possibly a password lock on the BIOS, but I can't even get to the BIOS program by depressing F2 during initial post screen, so I can't even verify that there is a password lock installed. As I said, the computer appears to try and start normally. The DELL logo screen appears and the boot status bar indicates it's loading, but at approximately the 80% mark the laptop quits, and I get the mentioned error message. Could this be the result of someone attempting a BIOS update that failed to properly install? If so has this damaged the motherboard, and is there anyway to correct it? Any help would be greatly appreciated.
Thanks in advance,
RagnCagn
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ejn63
9 Legend
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87.5K Posts
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February 7th, 2010 08:00
If you have not yet done so, remove and reinstall the memory modules - then remove the battery, unplug and hold the power button for 30 seconds. If the system will then power on, you're all set. If it won't, you likely have a bad mainboard and will need to replace that part.
RagnCagn
7 Posts
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February 7th, 2010 12:00
I hadn't done that, so I did as you said to do. However, the results remain the same. It starts to boot, but abput 80% of the way through the post it stops and I get the same error message. I was hopeful that it wouldn't be a main board change, but if it is then I suppose I have no choice. Thanks for the reply, and assistance. I'll wait a bit longer and see if anyone else has any ideas, but I not holding out much hope now (LOL). Still, I didn't give but $75 for it and if It cost another $100-$120 it would still be somewhat of a deal. The laptop looks great, and the screen is perfect.
Thanks, again for your assistance.
LaptopNomad
539 Posts
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February 7th, 2010 14:00
Remove all other cards too - WIFI, BT, DVD/CD, touchpad, keyboard, HD, PCMCIA slot connector from Mobo (open the lot to do all that) till it's a bare-bone.
Then try again - if it passed BIOS boot, reinstall 1 for 1.
If not reseat GPU, try again.
Cheers!
ejn63
9 Legend
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87.5K Posts
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February 7th, 2010 14:00
There is no way to reseat the GPU in this system -- it is soldered to the system board.