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November 3rd, 2002 15:00

DLink DWL 650+ Problems

Trying to install a DWL 650+ card onto Inspiron 7000. Get system conflict stating "The NDIS.VXD, NTKERN.VXD device loaders for this device could not load the device driver (code 2). Tried reinstallling several times. DLink site implies BIOS may need updating. Tried this but get message "Cannot flash when memory managers (eg EMM386) are present"

Is it the BIOS? Or something else? How do I update BIOS which is A02?

Need to get this wireless card working asap.  Can anyone advise?

Thanks

 

 

3.1K Posts

November 5th, 2002 14:00

I'm not sure what the Dlink solution is, but the latest BIOS for a 7000 is A15. To update the BIOS, browse to http://support.dell.com and input the North American continent and then click on the "Home and Home Office" link.  Now input your service tag where indicated.  Click on the "Downloads" tab and choose your operating system from the drop down menu.  Select FlashBIOS Updates as the download category.  Select the link to download the most current version.  Follow the links to download the file from the closest geograpic area to you.

Save the program to your hard drive.  Then run the program from its current location (the hard drive) by double clicking on the new icon.  The program that you will be running is actually a self-extracting archive file and when run, it contains the program that will prompt you to enter a blank diskette.  The program will then copy the files necessary to update your BIOS onto the disk.  You would then restart your computer with the disk in the drive.  Your computer will go through the boot sequence twice.  The first time it will be updating the BIOS and the second time it will verify that the changes were made correctly. 

December 23rd, 2002 09:00

When I attempt to download the Flash Bios for my Inspiron 7500, nothing happens.  The page opens but nothing is there.  I'm having a similar problem with my D-Link AirPlus DWL-650+ (it won't install) and tried your solution.  After downloading an updated driver, when prompted to insert my Windows 98 second edition disk to install dhcpc svc.dll, file isn't found on disk and installation process halts.  Must I call D-Link for the solution? 

5 Posts

April 29th, 2003 16:00

I too am experiencing problems with this card and an Inspiron 5100. Basically, if I remove the card and attempt to restart my computer, the OS does not recognize the card from then on. As well, the computer often "loses" the driver after a system suspend. Does anyone have any clue what is going on here??

Oh, and also, I would not waste your time calling DLink. I waited on hold for over 2 hours, and then the guy told me to reinstall my OS. This after having the computer for only 2 weeks. I went ahead and did this, but I'm still hampered by this unbelieveably poor driver. I wish something would change here.

 

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47K Posts

April 30th, 2003 04:00

PNPISA.INF must be installed before this or any card like it will work with NT 4.0 workstation.

PNPISA.INF is on the NT CD but is NOT installed by default.

CODE 2 Windows could not load a device driver is reporting
(ISAPNP, PCI, BIOS, EISA, or ACPI) bus types

The Pnpisa.inf is the necessary component needed to install an ISA Plug N Play device into a Windows NT system. This will allow you to install the card and other Plug N Play compatible devices in the future. Unlike Windows 95/98, this feature is not automatically installed and needs to be installed before installing the hardware into the system. The Pnpisa.inf can be found on your Windows NT installation disk. Use the following steps below to install the Pnpisa.inf correctly.


Turn on your Windows NT system and log on as an Administrator.

Put your Windows NT installation disk into the CD-ROM drive.

Right Click on your ‘My Computer’ icon to ‘Explore’ your Windows NT installation disk.

From the root of the CD ROM Drive, go to Drvlib/Pnpisa/x86/Pnpisa.inf.

Once you have located the ‘Pnpisa.inf’ file, right click on the file and select ‘Install’.

The Installation process will pass rather quickly. After the Installation of the 'Pnpisa.inf' file is complete you will be prompted to restart your system. 

Message Edited by SpeedStep on 04-30-2003 01:21 AM

5 Posts

May 5th, 2003 16:00

Is there any fix for systems running WinXP home? Please help!

2 Posts

August 18th, 2003 23:00

I too am having the same problem with my inspiron 1100 running WinXP Home Edition. This is very frustrating!

5 Posts

August 20th, 2003 13:00

Hey JJhigh, I've got a tip for you. Go to http://support.dlink.com and download the new driver for the DWL-650+ (it's dated July or August of this year). I'm suspecting the the 650+ is the card that you're using. Make sure you have cleared all remnants of the previous driver from your computer first, and then install the new driver as the instructions note (as in, remove the card, install the drivers and then shut down and reboot with the card inserted).

After a couple of attempts, I got the card to work again. Huge word of warning though: NEVER let the computer "Suspend" itself with the card inserted. I've found that if this happens, you will get a blue screen, and the driver will be corrupted. Then, you'll have to do the whole thing over if you want to get the card working again.

Obviously, this is still a pretty brutal solution, but I've found it does work.

Let us know how this works. Good luck!

7 Posts

August 21st, 2003 01:00

ok i tried to get my 1100 to bluescreen with the origional driver from dwl-650+ cd. (3.0.5.0)
i have forced it to standby and also let it go by itself. it was ok
i have had problems with the driver from windows update site (june 2003?) (my bad - should know better). anyway are you having blue screens with the newer drivers from dlink? what versions ?

2 Posts

August 21st, 2003 15:00

How do you clear all remnants of the drivers? for windows XP on Inspiron 8500.

-Khoa

5 Posts

August 21st, 2003 15:00

To remove the drivers, I first did an add/remove of the Dlink program, then I went into regedit from the command prompt, typed Regedit, and searched for dlink. I then deleted every folder that contained DLink in it (**except ones which had other keys in it, then I just deleted the Dlink referencing key).

By the way, I am using the very latest Dlink drivers(3.03).

Also, DO NOT ATTEMPT TO USE REGEDIT UNLESS YOU KNOW WHAT YOU ARE DOING.

I am not responsible for recommending this, I just know it worked for me and my Inspiron 5100.

 

Thanks.

2 Posts

August 21st, 2003 15:00

I too am having the same problem with my DWL 650+ wlan card.  Called d-link and the stupid idiot told me that it was my card slot on my new Inspiron 8500.  What an idiot!!!

Well I have updated my laptop with all the latest drivers and service packs from windows.  I have tried the latest driver from d-link and it still gave me problems.  It would work for maybe 5 minutes then locks up.  I can't even reboot the computer.  Only way is for me to eject the card then the computer reboots itself or give me the blue screen of death. 

I will try to go into safe mode and remove all previous drivers and re-install again with the latest drivers form d-link the one from July and see what happens next.

If anyone have any suggestion for this card to be compatible with my Inspiron 8500, please let me know.  I have worked on this several days already and about to give up on it.

Thanks.

-Khoa

13 Posts

September 3rd, 2003 02:00

It may not, in fact, be ridiculous to suggest that the problem is with your card slot.  The Linksys WPC54G card has problems with machines with Texas Instruments PCI cardbus controllers, such as those in the Inspiron 4150 and 5000 and the Lattitude L400.  I have had problems using this card on each of these machines, but no problems with the card on a Toshiba notebook.  Linksys even refers to the Texas Instruments problem on their driver download page.  So, it's conceivable that D-Link cards have a similar problem.

By the way, for me, the real problem was using WPA encryption.  I would get a blue screen crash on both the I4150 and the L400 just as the connection was coming up.  On the I5000, it would claim to have a connection but would not be able to pass any data.

Glad to learn that the DLINK has problems too, as I was about to buy one as a substitute.

Regards,

Peter

10 Posts

September 5th, 2003 20:00

Hey everybody!

I don't know about all your problems but I've got a D-link DWL-G650 and I tried to install the IPX/SPX drivers for it since I have an old game that uses that protocol for lan gaming. The computer has win 98se running and I got the same error message about a driver that wasn't found on the win 98 CD. I believe it's a file that is linked to the specific protocol IPX/SPX something. It's an old protocol that the new wireless cards probably doesn't support or that microsoft hasn't updated in their database and therefor doesn't support the card. However if you disable that protocol under local area connection properties and just run with tcp/ip, you should be fine. Unless you need that specific protocol...

Hope this brings some light to someone...

Drea

10 Posts

September 5th, 2003 20:00

Message Edited by DreaDrea on 09-05-2003 05:41 PM

1 Message

September 5th, 2003 23:00

Yes I also have the Dlink dwl-650+ and sometimes I can get it to work then it stops lighting completely. It is does not seem to work with Inspiron notebooks. I have a 8100 with XP pro all the service packs update bios at A15 reloaded many times also. The card stinks and Dlink knows about a prolbem with Dell notebooks. Still working on it. I am stubborn. The card works on my IBM notebook.

 

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