A.Iverson,

Try reading...

Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet

If the article does not help solve the problem, Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.

Also include the virus program and firewall you're using.

Rick

The article that you suggested I read seemed to be about troubleshooting McAffe antivirus which I uninstalled already. I'm not sure if that needs to come back on the computer for this to work.

Everything after this is going to be from the ipconfig/all

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Alec>ipconfig/all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : Alec-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

  DNS Suffix Search List. . . . . . : easternct.edu

Wireless LAN adapter Wireless Network Connection 3:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #

2

  Physical Address. . . . . . . . . : 68-5D-43-7C-4D-EB

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

  Physical Address. . . . . . . . . : 68-5D-43-7C-4D-EB

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230

  Physical Address. . . . . . . . . : 68-5D-43-7C-4D-EA

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

  Connection-specific DNS Suffix  . : easternct.edu

  Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

  Physical Address. . . . . . . . . : D4-BE-D9-48-59-F9

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::69b9:f11f:55a2:fd29%11(Preferred)

  IPv4 Address. . . . . . . . . . . : 10.33.1.136(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.255.128

  Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2012 8:04:26 PM

  Lease Expires . . . . . . . . . . : Wednesday, August 29, 2012 8:55:56 PM

  Default Gateway . . . . . . . . . : 10.33.1.254

  DHCP Server . . . . . . . . . . . : 10.40.4.45

  DHCPv6 IAID . . . . . . . . . . . : 248823513

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-8D-10-13-D4-BE-D9-48-59-F9

  DNS Servers . . . . . . . . . . . : 10.40.4.44

                                      149.152.136.65

  Primary WINS Server . . . . . . . : 10.40.4.45

  Secondary WINS Server . . . . . . : 149.152.32.60

  NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

  IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:28e4:bcb:f5de:fe77(Prefe

rred)

  Link-local IPv6 Address . . . . . : fe80::28e4:bcb:f5de:fe77%19(Preferred)

  Default Gateway . . . . . . . . . : ::

  NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 16:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft 6to4 Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.easternct.edu:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . : easternct.edu

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D3351DE8-0443-48A4-8F2F-C13094D56C4C}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0954F9BE-BBCC-42FB-9220-804EC0797CED}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9658CA05-3267-484D-9229-E306113C4DB0}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

C:\Users\Alec>

A.Iverson,

Try reading...

Intel® WiFi Products — Power Save Polling (PSP) causes connection issues with some access points

Control Panel\All Control Panel Items\Power Options\Create a Power Plan

Select High performance.

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Intel ~ Recommended settings for 802.11n connectivity

Start, control panel, network and sharing center, click on your commectipn properties. Look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine.

Rick

The solutions you posted seem to be for wireless connection troubleshooting but my connection is wired

A.Iverson,

Then try this tweak...

Start, control panel, device manager. Click on Network and then right click on your ehternet adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Restart your computer.

Rick

I'm afraid there is no 'network' section under my device manager.

The option isn't under Network adapters or any of the other subsections

First I'd like to thank you for taking all this time to help me. Now on to the next set of problems.

All of the adapters are wireless. I'm not sure if this is the cause of the problems or not. Any suggestions on if I should uncheck the box that allows the computer to be turned off by any of these?

A.Iverson,

I stand corrected, it's network adapters. In this screenshot, the Broadcom NetLink Gigabit Ethernet is the wired adapter.

Rick