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37173
May 17th, 2013 03:00
Dell 14R (N4110) BSOD when using internet explorer (igdpmd64.sys)
Due to corporate email and VPN, I must be using IE for all my work related communication
But recently I had BSOD very frequently due to this igdpmd64.sys.
It has been known that this was a graphic card driver issue which causing this issue but Dell has not been issue new driver for this model since ages ago.
To overcome this problem, I had installed driver from Intel, but this totally disable the Radeon 6630M.
Did anyone knows anyway to solve the BSOD without losing the 6630M
No Events found!
mooving
6 Posts
0
May 17th, 2013 08:00
Thanks, but it was the OEM driver was causing the incompatibility.
Unless Dell gonna provide a new update on the driver, I think I had to sacrifice my Radeon by stick with the generic Intel driver which wont be causing me troubles
speedstep
11 Legend
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47K Posts
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May 17th, 2013 08:00
igdpmd64.sys PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x00000050 (0xfffff88131e53ea0, 0x0000000000000000, 0xfffff880065a1878,
0x0000000000000005)
igdpmd64.sys - Address 0xfffff8800649b43d base at 0xfffff88006447000
You cannot install Generic intel drivers for systems with switched graphics for ATI or Nvidia.
You MUST USE the OEM drivers.
shmuela
1 Message
0
January 23rd, 2014 01:00
It is very simple,
Remove KB2670838
Control Panel - Program and feachers- view Updates (right click on KB2670383 - Uninstall)
It is causing this kind of problems.
mooving
6 Posts
0
January 23rd, 2014 07:00
There was another much better way
Latest AMD OEM Mobility Radeon driver support switchable graphic card
Uninstall the dell driver and installed the latest up to date driver