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Dell Datasafe Factory Image Recovery With Windows 7 Will Not Work With USB 3.0
I don't know if this belongs in the software forum so moderator please move if necessary. Thank you.
I have a 2 year old Inspiron 17R with Windows 7. When I got the laptop I placed the factory image recovery on a USB flash drive. I never tested to see if I could get into the DataSafe Recovery menu.
Forward to 2 years later and I am setting up a friend's new Dell and it occurred to me that I probably should make sure that my recovery will work if I need it. I come to find out that it will not work because Windows 7 does not have 3.0 drivers so I get an error message that the recovery image can't be found and if I am trying to restore from USB 3.0 that I should connect to a USB 2.0. Problem is that the laptop does not have USB 2.0, all the ports are USB 3.0
I did some research and found a site that said to go into BIOS and change USB Debug Mode from Disable to Enable and that would disable USB 3.0. I tried that but I still get the error message that says "if you are trying to restore your PC from USB 3.0 to connect it to a different USB port. But all of my USB ports are 3.0.
Is there any way around this problem? And now I am not confident in using the DataSafe software as my factory recovery option so is there any way for me to get actual recovery discs from Dell if my laptop is 2 years old and out of warranty?