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November 28th, 2016 16:00

Dell Digital Delivery 3.1 problem on Latitude E5540

Recently I got an update to Dell digital delivery on my laptop --Latitude E5540-.  Since it was installed, each time I start the machine or awake it from sleep I see a box on my screen that says Dell Digital Deliver 3.1 and looks like it is trying to connect.  After a few minutes (maybe as long as 10 mins) a message is given that says Dell Digital Delivery has not been able to connect.   I believe I had a version of Dell digital delivery on the system prior to this since I had to download and install software I purchased from Dell when I bought the machine new.  However I did not have this problem before the new version was put on recently.  Should I just remove it?  Given that it is a Dell program would the windows remove take care of it or do I need to do some sort of Dell uninstall? Is it then possible to reinstall from the driver list for my machine?

Note that I am able to connect to the internet just fine with all other programs.

Thanks for any help that can be provided.

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