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May 17th, 2016 14:00

Dell Inspirion N7010

My Inspiron won't turn on.  I received a new Dell 9 cell battery and cable today.  I've tried the recommendations of removing battery, cable, and doing all the finger tricks but the charge light only flickers for a few seconds and nothing happens.

Any suggestions?

Thanks/Jacquie.

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20.1K Posts

May 17th, 2016 18:00

Certified Dell Battery directly from Dell Parts? Exactly the same battery as original? This is an old computer that might have a motherboard failure. IMO it is a waste of money replacing the battery on an old laptop. $130 goes a long way towards a new laptop. See if you can return it. To test--remove the battery and use the adapter alone.

2 Posts

May 21st, 2016 00:00

Thanks Mary for your response.  I had tried that as well but it didn't work.  I have ready some other responses to this exact same problem going back to 2010 and the answers have varied from motherboard to ac/dc connector problem but I have tried all that I see and not able to get the laptop to come on.

Any other suggestions?

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