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August 30th, 2017 07:00

Dell Inspiron 15 5568 dropped and will no longer boot up

Yesterday I dropped my laptop and it won't turn on anymore. How do I get it replaced or fixed? I believe it is still under warranty.

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87.5K Posts

August 30th, 2017 09:00

Unless you purchased system insurance (Complete Care) the repair will not be covered - it is accidental damage.  If you do have complete care, contact Dell support for repair or replacement of the system.  If you do not, it may be cheaper to have a local computer shop do the repair - but you can also call Dell to get a repair estimate on the system (there is a charge for the estimate which is applied to the repair if you go ahead with it).

For repairs out of warranty (or damage repair not covered by warranty) see

www.dell.com/.../fix-your-pc-or-tablet

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