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Dell Inspiron 1720 audio playback choppy/skipping problem
Hello,
I have a Dell Inspiron 1720 and any time I attempt to play mp3's with either Media Monkey or even Windows Media player, I get a slight choppy or skipping sound. I have looked at task manager and both my CPU usage and Memory never get above 45%. I have Windows Vista installed. Could this be the problem? I believe the audio device is SigmaTel. When I do a search for new audio drivers, it states that they are all up to date. Please help! I am at my wits end here!
Thanks!
Jim Coates
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4 Operator
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June 16th, 2008 01:00
Have you seen question #14 in the FAQ -- the 1st thread on this board?
Jim
bluenote27
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June 16th, 2008 10:00
Maranthis
178 Posts
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June 16th, 2008 11:00
Like the FAQ says you need to "disable audio enhancements" in Speaker properties.
This is a known issue with basically every Dell notebook and currently there is no solution.
Failing that you can revert your driver to the default Intel High Definition Audio one.
bluenote27
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June 16th, 2008 12:00
bluenote27
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June 16th, 2008 20:00
DELL-Chris B
1.1K Posts
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June 19th, 2008 11:00
Try downloading the following driver:
Intel® Graphics Media Accelerator Driver for Windows Vista
Let me know if it makes a difference with this issue.
Thanks,
DELL-Chris B
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June 19th, 2008 19:00
Thanks for the update.
Let me dig a little further on this. Most other users were able to have the issue resolved using the tips in our FAQ, however that doesn't appear to help in your situation.
bluenote27
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June 19th, 2008 19:00
Hey Chris. Thanks for helping. I try to download the update but I get the following error:
The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer
bluenote27
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June 20th, 2008 11:00
DELL-Chris B
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June 20th, 2008 15:00
How do MP3's sound when using Media Direct outside of the OS?
bluenote27
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June 22nd, 2008 15:00
Hey Chris,
Well, the mp3's sound fine through Media Direct. Just for kicks I opened up Media Monkey and they now sound fine there too. I did download Vista Anti-lag although I don't know if that was the solution since mp3's don't sound choppy anymore with the anti-lag not activated. I really wish I knew for sure what the solution was for sure to help others. Hopefully, the problem won't come back!!! Thanks for your help Chris.
TailsFurse
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August 27th, 2014 08:00
Hello!
I am somewhat a computer repair person around where I live. I was brought a inspiron 1720 laptop with what seemed like an audio skip problem that happens every second. Its small, but annoying to watch video or listen to music. Something I noticed was it was also causing video lag every second. Even in the BIOS, or windows boot screens, I was noticing a split second skip, every second.
I disabled a bunch of settings in the BIOS, one option at a time, to no avail . I decided to unplug the laptop from the wall, and suddenly the skipping went away! Plugged it back in, and the skipping returned. Tried a different power supply, and the skipping is also seemingly gone.
So it seems that the power adapter, at least in this case, was the problem. How that is possible I have no idea. I have never had this problem on any other dell laptop I have. Hope this helps in trying to figure out the problem!
Jim Coates
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September 1st, 2014 06:00
Thanks for posting. I added your tip to section 2 of the Choppy/Skipping Audio FAQ.