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Dell Inspiron 3552 - Hard Drive not installed (HDD/SSD incompability)
Dell Inspiron 3552
BIOS updated to 4.0.11
I replaced HDD with SSD (Plextor PX-128M6Pro, newest firmware 1.05)
PROBLEM:
Sometimes laptop boots without any problems, sometimes SSD is not detected and BIOS shows error: Hard Drive not installed
I checked SSD with other computer and works fine. I checked SATA connector and it is ok. I put back factory HDD and it works fine (but i want SSD).
Dell Diagnostics tells nothing:
- when SSD is detected: "All test passed"
- when SSD is not detected: "Hard drive not installed. Do you want to continue?"
Question:
Is there any solution to this problem or will this laptop work properly with other ssd (Crucial for example)?
Probably a similar problem is described here: http://en.community.dell.com/support-forums/laptop/f/3518/t/19994986
Anonymous
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5 Practitioner
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November 24th, 2016 23:00
I was right. Dell and Plextor are incompatible.
I replaced SSD with CRUCIAL MX200 and it works fine.
baniakrulez
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January 26th, 2017 14:00
i got same problem but with factory installed hard drive which is Toshiba. After a year and 9 days laptop just start saying there is no hard drive installed, but if I take it out and connect to my other laptop its working.