What did not work? Did the CD not boot the system (suggesting a damaged disc or CD drive) or did the install fail (which would suggest the hard drive is bad)?
Welcome to the Community. If you do not see Dell Factory Restore on the Advanced Boot menu, then the hard drive has been formatted before, so its wiped out the Recovery partiton, so you will need to manually reinstall the operating system. Refer to Ejn63's link to install the operating system.
ejn63
9 Legend
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87.5K Posts
0
February 28th, 2011 03:00
You will need to do a manual install.
http://support.dell.com/support/topics/global.aspx/support/dsn/detectos?type=force&lx=179256&lv=339949&l7=362048
Gounami
1 Rookie
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2 Posts
0
February 28th, 2011 18:00
unfortunately this did not work. Does anybody else have any ideas on what I can do?
Please help!
ejn63
9 Legend
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87.5K Posts
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February 28th, 2011 19:00
What did not work? Did the CD not boot the system (suggesting a damaged disc or CD drive) or did the install fail (which would suggest the hard drive is bad)?
DELL-Royan S
4 Operator
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3.8K Posts
0
March 2nd, 2011 07:00
Hi Gaunami,
Welcome to the Community. If you do not see Dell Factory Restore on the Advanced Boot menu, then the hard drive has been formatted before, so its wiped out the Recovery partiton, so you will need to manually reinstall the operating system. Refer to Ejn63's link to install the operating system.
Thank you
Royan