Message Edited by KidSeoul on 12-20-2005 08:06 PM
Unless you are very unlucky and got a bad replacement KBD, it sounds like the KBD controller on the MBD. Are there any signs of a spill ? If not it could have been taken out by static, or you may just be unlucky with it. The MBD costs a lot more than a KBD.........
Thanks for the insight chris.
I spoke to Dell Support Online earlier today and the techy helped me realize there were two screws missing from the laptop - one missing from the bottom of laptop and the other internally. I realized my dad did a switch of the keyboard so it's been replaced twice altogether. It may be like you stated - my dad could've touched the MBD and set off a static charge. But he replaced it for similar reasons as my need to replace the keyboard, it was not responding. Anyhow, thats probably how the screw was missing internally. The Dell tech told me that all screws must be in place or the system will faulter. Now I'm going to get replacement screws from the local hardware store and I hope this solves the problem. He also told me to remove the hard drive, cdrom and battery. Then hit the power button for 20 secs to discharge all static and then put the cdrom and harddrive back and fasten all screws tightly into the laptop. If this doesn't work, which I'm afraid will occur, I'll try your method and investigate into a new MBD. It's quite the annoyance but I still need it Thanks again for the advice Chris.
Static can cause a problem from the moment you touch the computer. You dont have to take it apart to cause trouble. The worst would be a hot dry day walking over a synthetic carpet and the touching it. I mentioned as a possible cause only. All the screws should be fitted, but I have seen a few with screws missing from the factory...... Make sure you get metric. A hobby shop may be a place to start. There is one underneath to lock in the CD drive, it isnt needed and has a shank if you do try to replace it. Be sure to use screws of the correct length as longer ones can do serious damage.
I have a Dell touchscreen laptop and the problem is SHIFT+2, SHIFT+3, SHIFT+' keys are swapped among each other. Please help me out. I have two Dell Laptops and it happened with both of them.