Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
In the first assessment, the system passed the tests.
And said " No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (recommended)"
As was shown in the video from your link. I complected 2 diagnostic scans. After completing the second scan this message appeared: " Pre-boot system assessment complete. No Diagnostic Utility Partition identified. Please select OK to reboot your system".
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
July 22nd, 2015 17:00
Hi trobin92,
Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Please let me know the findings.
trobin92
3 Posts
0
July 24th, 2015 12:00
In the first assessment, the system passed the tests.
And said " No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (recommended)"
I proceeded to move forward with the memory test.
trobin92
3 Posts
0
July 24th, 2015 12:00
As was shown in the video from your link. I complected 2 diagnostic scans. After completing the second scan this message appeared: " Pre-boot system assessment complete. No Diagnostic Utility Partition identified. Please select OK to reboot your system".