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May 1st, 2013 18:00

Dell Refurbished laptop without an OS?

Hello,

I received a Dell XPS 13 Laptop today that I purchased from Dell Outlet as a refurbished model. This laptop did not come with a Windows 8 CD-Key, although it did come with the Windows 8 disc. (I looked under the bottom tab, all that is there is a Windows 8 sticker and some service ID numbers).

Does Dell not give an OS with their refurbished items? Please help, need to know if I should return.

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321.3K Points

May 1st, 2013 18:00

The Windows 8 key is embedded into a chip on the mainboard - you do not need a license  key to install or reinstall it.

1 Rookie

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May 1st, 2013 19:00

Doh! (can you tell I am new to Win8). Thank you so much that makes me feel much better!

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