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November 1st, 2016 20:00

Dell Studio XPS 1747 BSOD atikmpag.sys with ATI Mobility Radeon(TM) HD 4650 1GB

My laptop started crashing after giving the blue screen attached. To me it looks like something wrong with the display card or the driver. It is sometimes crashing when starting up (cold) 1st time for the day or some times while using.

Please help me to fix this problem. I have attached all the details which I think help and happy to provide more details if required.

Note: Upgraded to latest BIOS A14 some time ago

Spec:

Studio 17
Studio 17 Base Mod, Genuine Windows® 7 Professional 64bit (English)
$ 1 $
Base Studio 17 Base Mod
[210-30043]
Processor Intel® Core™ i7-720QM Processor (1.6GHz, 4 Cores/8 Threads, turbo up to 2.8 GHz, 6MB Cache)
[213-11001]
Memory 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB)
[370-15947]
Bundle T510118AU-Studio 1747NB
[200-66657]
Video Card ATI Mobility Radeon™ HD 4650 1GB
[490-11734]

9.4K Posts

November 2nd, 2016 09:00

Here is some information regarding your issue.

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