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7even7
1 Nickel

Dell Support website down

The Irish and UK Dell support website is down. When logging in with my product code I get:

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5 Replies
Moderator
Moderator

RE: Dell Support website down

Hi,


We’re listening. We did check and the website is loading now. There might have been a temporary outage due to maintenance. We request you try accessing the website now. You can also try a different browser.

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7even7
1 Nickel

RE: Dell Support website down

Tried three browsers, still all giving the same issue. It occurs when I select my system

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Moderator
Moderator

RE: Dell Support website down

Thank you for the update,


1. please let us know from where are you trying to access the website (location).


2. Are you using a personal laptop or an office laptop?


3. Check the network settings.


4. Try accessing the website after you reset the browser.

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7even7
1 Nickel

RE: Dell Support website down

Just found out the issue is specifically linked to the product code of my machine. Using other product codes gives me access. Bit strange, innit?

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Moderator
Moderator

RE: Dell Support website down

Are you referring to the Dell support site? Please provide us with the service tag, your email address and the registered owner’s name via private message, so that we can check if the website loads from our end using your service tag. We’ll update you with the outcome. To send a private message, click on my name and select ‘Send private message’.

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