heth718
1 Copper

Dell Ultrabook E7440 keeps going to sleep even when I'm working on it

I thought sleep mode only occured when you did not touch the mouse or keyboard for a specific period of time but my new ultrabook is dimming and locking me out while I am typing. I have to push the blinking power button and then I have the blue screen with CTRL+ALT+DELETE (work laptop).

I cannot find any sleep mode settings and perhaps it is something hidden since this is my company laptop but it's really annoying

Any help?

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Moderator
Moderator

RE: Dell Ultrabook E7440 keeps going to sleep even when I'm working on it

Hi heth718,

I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

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heth718
1 Copper

RE: Dell Ultrabook E7440 keeps going to sleep even when I'm working on it

Thank you for the feedback

I actually finally found the power settings in the control panel and that was the only real issue

Once I updated the various settings I have not had any issues the rest of the day

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