Dell XPS 13

Hi,

Thank you for writing to us!

We would request you to click on link below :

http://dell.to/1qJBncx

Thanks

Robin

How do I find out which battery type I have? I am searching online and cannot find anything. And I cannot take the case off of my laptop to directly read it off of it.

:emotion-2:

Please enter your service tag number ( or use Auto- Detect Your Product) in the link below:

www.dell.com/.../Products

Thanks, so I have a lithium battery, however, there is no latch to remove my battery. There is only the back case, and its not the normal screw driver. So how am I supposed to remove the battery.?

Since the system is under warranty, call Dell and arrange a warranty repair - you should not open the system on your own.

Hi MITY1,

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

And to whom would I be able to trust and send this information too?

Hi,

You can add any one of the Dell representative and then private message the service tag.

Thanks

Robin