Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

127309

May 28th, 2017 23:00

Dell XPS 15 9550 2 orange blinks 4 white

I'm having the same problem as this guy here:

http://en.community.dell.com/support-forums/laptop/f/3518/t/19995473

and I am currently located where no Dell workshop is near, before the machine fail and refuse to boot, I had the BSOD stating : NTFS.sys failed, and STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – NTFS.SYS

can some please help

Community Manager

 • 

54.3K Posts

May 31st, 2017 12:00

2 Orange, 4 White = Memory/RAM failure

Instead of beep codes errors are indicated via bicolor power button LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats.

(edited)

10 Posts

June 4th, 2017 19:00

Thanks Chris M, I cleaned my RAMs and now the machine works, hopefully it is only because the RAM is dirty

3 Posts

July 4th, 2017 14:00

I had the exact same problem where my computer would only boot up to a black screen (screen works fine though if you test it with D+pwr button). I swapped my ram stick into the other slot (I had 1 stick of ram but 2 slots) and was getting 2 amber and 4 white. Then I cleaned the ram stick and ram slots with canned air, reinserted the RAM and it worked fine after that. I'm not sure if the stick or the slot had gotten dirty but if one of them does, it bricks your computer.

No Events found!

Top