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The hard drive has failed - you need a new, 2.5" SATA notebook drive.
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You could purchase the HDD here - http://bit.ly/2eacfe7
If you prefer a paid service from Dell, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, you would need a copy of the OS to be installed on the new HDD.
Let us know if you have any other queries.