sharma.ravi70
1 Copper

Dell auto driver detect detect doesn't work any more?

This is the message I get everytime I run the auto detect driver util.

Driver detection not available 
Please try again later or use the Find it Myself tab to find drivers by Service Tag or see a list of drivers available for your product.

The laptop I use is 'XPS 15 9550'

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10 Replies

RE: Dell auto driver detect detect doesn't work any more?

I may be able to help.  I will be sending you a friend request so that I may get your information. 

Please accept the request. 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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yoav codish
1 Copper

RE: Dell auto driver detect detect doesn't work any more?

I'm having the same issue. What should I do?

Thanks

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RE: Dell auto driver detect detect doesn't work any more?

Yoav,

I have just sent you a friend request as well, please accept if you are still having problems with the driver website. 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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yoav codish
1 Copper

RE: Dell auto driver detect detect doesn't work any more?

I accepted.

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Highlighted
sharma.ravi70
1 Copper

RE: Dell auto driver detect detect doesn't work any more?

I didn't get your friend request

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benjaminnyc
1 Copper

RE: Dell auto driver detect detect doesn't work any more?

Hello, I have this problem with a brand new 9360. My 9550 detects without issue, but my 9360 will not. My 9550 came with lots of Dell software installed, but my 9360 had none, which I suspect is the issue. That said, I have added Dell Update, System Detect and Support Assist to my 9360, but driver detection still fails, with the same error as the OP.

Any help would be appreciated.

Thanks,

Benjamin

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LSUFAN51
5 Rhenium

RE: Dell auto driver detect detect doesn't work any more?

When trying to install Dell System Detect on a Windows 10 system, you may receive an error "Application could not be Started".To resolve this behavior, you should delete the following folder. Read More in the link below:

Dell System Detect could not be started in Windows 10 ...

vignesh1650
1 Copper

RE: Dell auto driver detect detect doesn't work any more?

I'm having the same issue, am using windows10, Please help me.

Thanks

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LSUFAN51
5 Rhenium

RE: Dell auto driver detect detect doesn't work any more?

Please click on the link I've posted above - Dell System Detect could not be started in Windows 10). If that doesn't fix the problem, I'd suggest you uninstall Dell System Detect and run the program again.

To uninstall: Right click windows logo, click on Programs & Features, look for Dell System Detect, and then uninstall.

To install: Enter your service tag number ( Or use Detect Product) onto the link below. After, click on the 'Guide Me' option to install Dell System Detect.

Drivers & Downloads | Dell US

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