10 Posts

June 23rd, 2013 10:00

Hi Sujatha,

thanks for your reply. Just wondering, can I use the 'Dell Update Package' drivers on a fresh install? Example:

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-6430u-ultrabook?driverId=XGPWM&osCode=W764&fileId=3171545383&languageCode=EN&categoryId=VI

This page offers a 'Hard-Drive' file format driver and a Update Package for Microsoft® Windows® file format driver. Can the last one be used on a clean install, or are these identical?

Thanks.

-Paul

Community Manager

 • 

3.3K Posts

June 23rd, 2013 10:00

Hi Paul,

After fresh installation of the Operating system, executable drivers have to be installed in the order given in the link below for best performance of the system:

http://dell.to/X1IKGu


To get the exact drivers for your computer, Click on the following link and enter the system service tag:

http://dell.to/QjjZDA

Revert for further queries.

Community Manager

 • 

3.3K Posts

June 24th, 2013 17:00

Hi Paul,

You should install ‘Hard Drive’ file format as you are installing the driver for the first time after Operating system installation.

1 Message

July 15th, 2013 15:00

good evening,

Don't use 8. I am so unhappy with my Dell Inspiron with Windows 8. I have complained about the bad mouse control and problems with the DVD player not to mention the Windows 8 with my software. Dell ALWAYS disconnects without even hearing what the problem is!!!!! I asked to put my computer to Windows 7 so I can have a working computer, but they always disconnect me. This in my opinion is a terrible company with no support. The first time I was invited to pay for more computer insurance without them dealing with the original problems. I was willing to pay for Windows 7 even though I have a Windows 7 computer...and they disconnect. What is the problem. Not one e-mail or phone call was dealt with.

I worked for United Airlines and they are supposed to have a discount. Mine was $1.00....and no service. I am posting on the AFA newsletter. This is not a company to work with.

Holly

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