Hi CaptainFantastic,

Going by the symptoms mentioned in your post, we understand that your monitor is faulty and will need to be replaced.

Kindly provide the below mentioned details for us to check for further support.

> PPID number ( Present behind the monitor, under the barcode which usually starts with CN,KR,MX or JP)

> Order number, if it was purchased from Dell.

> Where was it purchased? Also do let us know if it was purchased from a Retailor.

For your information, Dell does not repair Monitors. We only replace them. Please reply if you have any further questions.

Thanks & Regards
Rakesh R
#iworkfordell