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I have an BSOD when i close the laptop.
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DELL-Manshu S
4 Operator
4 Operator
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2.2K Posts
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October 29th, 2013 10:00
Hi Oncv,
Please provide the following details:
1. Operating System installed on the system
2. Blue Screen Error Code
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.
DELL-Manshu S
4 Operator
4 Operator
•
2.2K Posts
0
October 30th, 2013 06:00
Hi Oncv,
Thank you for the reply.
Please perform complete diagnostics on the system using Dell PC Diagnostics. Click the link given below for Dell PC Diagnostics:
http://dell.to/1ccE5gZ
Please keep me posted with the results.
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.
Oncy
6 Posts
0
October 30th, 2013 06:00
Windows 7 home x64
BSOD info:
bug check string - IRQL_NOT_LESS_OR_EQUAL
bug check code - 0x0000000a
caused by driver - ntoskrnl.exe
Oncy
6 Posts
0
October 30th, 2013 13:00
I did this yesterday. All OK
DELL-Manshu S
4 Operator
4 Operator
•
2.2K Posts
0
November 2nd, 2013 18:00
Hi Oncv,
Are you still getting BSOD?
If yes, perform clean boot to troubleshoot the issue. Please refer to the link given below:
http://dell.to/17z4TAa
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.