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October 29th, 2013 10:00

Dell inspiron 7520

I have an BSOD when i close the laptop.

4 Operator

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2.2K Posts

October 29th, 2013 10:00

Hi Oncv,

Please provide the following details:

1. Operating System installed on the system
2. Blue Screen Error Code

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

4 Operator

 • 

2.2K Posts

October 30th, 2013 06:00

Hi Oncv,

Thank you for the reply.

Please perform complete diagnostics on the system using Dell PC Diagnostics. Click the link given below for Dell PC Diagnostics:

http://dell.to/1ccE5gZ

Please keep me posted with the results.

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

6 Posts

October 30th, 2013 06:00

Windows 7 home x64
BSOD info:
bug check string - IRQL_NOT_LESS_OR_EQUAL
bug check code - 0x0000000a
caused by driver - ntoskrnl.exe

6 Posts

October 30th, 2013 13:00

I did this yesterday. All OK

4 Operator

 • 

2.2K Posts

November 2nd, 2013 18:00

Hi Oncv,

Are you still getting BSOD?

If yes, perform clean boot to troubleshoot the issue. Please refer to the link given below:

http://dell.to/17z4TAa

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

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