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Dell lattitude Screen
I do not know enough about pc. I have a dell E6420 laptop. My neice was trying to load adobe reader. She came and told me the screen was flickering and the color was blue and pink art work. I restarted it and remove from the download folder adobe.
The screen is now pink, until you enter the password, then it becomes blue and pink swirl artwork.
I perform SFC scannow, CHKDSK on the command line, and perform tests by pressing F12; in all cases no defect was found. I also perform diagnostic test in safe mood.
i think she may have dropped and did not tell me.[note]
I plugged an external monitor and the display is okay. Question: do I have a driver problem or defective screen, board or cable. Thank you for any help.
DELL-Akshatha M
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May 23rd, 2017 09:00
Hi Jaydeen,
Thank you for writing to Dell Community Forum.
Do you see any changes if you move the LCD screen back and forth?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.