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Disc Checking has been cancelled
Whenever I try to run a chkdsk either from a command prompt or from Windows, I get the message that "Disk Checking has been cancelled". I have googeled and it seems a common problem with no single sound fix. Any ideas?
Inspiron N1510. windows 7 Home Premium
DELL-Chinmay S
1.8K Posts
0
March 14th, 2013 04:00
Hi JohnP90,
If the issue persists, you may run a custom test on hard drive of your computer. If required, use the Resource CD and follow the steps given below:
Note: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then shut down your computer and try again.
(Following screen appears):
If you do not have the resource DVD, you can download the 'CW1374A0.exe' and save the Dell diagnostics from link:http://dell.to/WcNYmj . You may install the 'Diagnostics' on an 'External Media' (USB drive). Refer to the following 'image':
Once the 'utility' is installed, you may boot the system with the 'USB flash drive' to initiate 'Diagnostics'. To boot from the 'USB drive', plug the 'media' in a 'USB port' > Power off the system > Power it back on > At Dell splash screen, repeatedly tap 'F12 key' > Boot from 'USB' > Tap 'Enter'
Please share the findings.
DELL-Chinmay S
1.8K Posts
0
February 26th, 2013 11:00
Hi JohnP90,
Are you facing any issues with system hardware? If yes, you may run onboard diagnostic test on your computer. For detailed steps on it, you may refer to link: http://dell.to/OUGnqT
If the diagnostics pass, you may check if there is any corrupted file of Operating system by running SFC scan command. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions. You may follow the steps below to run System File Checker tool:
You may also run a Hotfix for same from link: http://bit.ly/13lkSVD
Please share the findings.
JohnP90
33 Posts
0
February 26th, 2013 13:00
The SFc /scannow reported that all was well - as did the hardware test. The Hotfix showed - "not suitable for this computer".
DELL-Chinmay S
1.8K Posts
0
March 1st, 2013 17:00
Hi JohnP90,
If the hardware diagnostics have passed, the system hardware has no issues. Most likely it appears to be an issue with Operating system. You may follow the steps from the thread: http://bit.ly/YF27F9
If the issue persists, you may use System restore and restore the computer to the date prior this issue occurred. All the data on computer will be safe but the applications that you have installed after that restore point, you might need to re-install it.
Open System Restore by clicking the Start button . In the search box, type System Restore --> Click it. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Follow the prompts to choose a restore point and restore your computer.
Please share the findings.
JohnP90
33 Posts
0
March 2nd, 2013 01:00
I am reluctant to do this as I don't really know when the problem started. I could end up losing updates and settings for nothing.
I ran fsutil and it reports that I am "Clean". I managed to get Chkdsk to run a couple of days ago and it reported no problems - however, I tried it today and I cot the cancelled message again.
Something is erratic.
DELL-Chinmay S
1.8K Posts
0
March 2nd, 2013 23:00
Hi JohnP90,
If the diagnostics on system hardware have passed, it means there are no issues with system hardware. While researching on this issue, I found some steps to reset 'chkdsk'. For detailed information, you may refer to link: http://bit.ly/XLfYh0
If these steps does not help, you may also try to restore your computer to default factory settings. Factory image restore will lead to data (pictures, documents, programs, music) loss. Please perform a data backup prior to this step. Please disconnect any external peripherals (printer, scanner or any USB device) as well.
For more information on this, you may refer to link: http://dell.to/Wj1rZe
Please reply in case you have any further questions.
JohnP90
33 Posts
0
March 3rd, 2013 02:00
I merged the patch into the registry (it was already set like that). I have checked chkntfs and found a "Scheduled manually at next reboot" - On reboot I got the same cancelled message - which stays on the screen for 18 seconds. (seems a long time)
I did a chkdsk from the CMD and did the check in read only mode and got "Windows has checked the file system and found no problems"
DELL-Chinmay S
1.8K Posts
0
March 5th, 2013 22:00
Hi JohnP90,
You may try to restore your computer to default factory settings. Factory image restore will lead to data (pictures, documents, programs, music) loss. Please perform a data backup prior to this step. Please disconnect any external peripherals (printer, scanner or any USB device) as well.
For more information on this, you may refer to link: http://dell.to/Wj1rZe
Please reply in case you have any further questions.
JohnP90
33 Posts
1
March 6th, 2013 01:00
This worked for me - but I had been hoping to avoid it as it takes ages to get the laptop looking anything like my own again. So many settings to make and time to recover Outlook addresses, etc. I wish it was easier!
Thanks for your service on this.
DELL-Chinmay S
1.8K Posts
0
March 6th, 2013 01:00
Hi JohnP90,
I am glad that the issue is resolved.
Please reply in case you have any further questions. I'll be glad to assist.
JohnP90
33 Posts
0
March 8th, 2013 08:00
After going through all the effort of repairing the installation and reloading my backups and making new ones, I thought I would try the check the Disk again. (It had worked once). Again it has immediately given me the message "Disk checking has been cancelled"
JohnP90
33 Posts
0
March 8th, 2013 10:00
I have tried using MSCOFIG to set a Safe Boot in Minimal Mode and the Disk Check was still immediately cancelled. I have also tried changing the timer in Regedit from 10 secs to 3 and back again.
JohnP90
33 Posts
0
March 8th, 2013 11:00
I found some advise to run "FSUTIL Dirty set c:"
This caused chkdsk to run.
Any views?
DELL-Chinmay S
1.8K Posts
0
March 10th, 2013 03:00
Hi JohnP90,
It is query run to set the volume's dirty bit. When a volume's dirty bit is set, "autochk" automatically checks the volume for errors the next time the computer is restarted. For more information on this, you may refer to links: http://bit.ly/Xc6Fcg
Hope this helps.
JohnP90
33 Posts
0
March 10th, 2013 04:00
Thanks for the information - but it doesn't help me to resolve my ongoing problem of "Disk Checking has been cancelled" which I get if I try to schedule Chdsk in the normal way(s).