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CHOOHAO

21 Posts

5273

July 21st, 2013 06:00

Display turn off cannot on

From the power plan saving setting,

The display will turn off after 10 minutes when not in use, while when the display is black (off) I touch the mouse.... the display should display back window screen but sometime the display still black :emotion-6:

What should I do??

I had try factory restore, still facing same problem...

DELL-Nikhil D1

6 Operator

 • 

2.6K Posts

July 21st, 2013 06:00

Hi CHOOHAO,

To prevent this from happening follow the below mentioned steps:

  1. Click Start button, click Control Panel, click System and Security, and then click Power Options.
  2. On the Select a power plan page, click Change plan settings for the plan that you want to change.
  3. On the Change settings for the plan page, click Change advanced power settings.
  4. On the Advance settings tab, expand Sleep, expand Allow Hybrid Sleep, and choose OFF.
  5. On the Advanced settings tab, expand Sleep, expand Allow wake timers, choose Disable for both when your computer is running on battery and when it's plugged in, and then click OK.
  6. On the Advanced settings tab, expand USB settings, under USB settings expand USB selective suspend settings, choose Disable.
  7. Click Apply and then OK to save the changes.

Check if the above steps work and reply.

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