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E4310 boot failure after Win7 SP1 installation
As the subject states, after updating Win7 Pro to SP1, and after required re-boot the screen says; >>>>>>>>>>>>>>>>> Status: 0xc000000e Info: The boot selection failed because a required device is inaccessible. >>>>>>>>>>>>>>>>> This is the third time I have tried to update to SP1 and after each time the "Repair your computer" options used with the Win7 install disk do not correct the issue, and ultimately I end up re-imaging with a backup image made with Windows backup (at least that part works flawlessly!). I have no other problems with any software or hardware on this E4310. Everything works fine normally, and this is the first time anything has gone sideways since I've owned it. I should mention that I also have several other Dell machines (E6410, E6500, O755, WS650, etc) and none of those systems gave me any trouble when updating to Win7 SP1, just the E4310. I'm about to reimage for the 4th time. Anybody else having issues with updating to SP1 on an E4310 with integrated graphics? TIA, WA
Telson A
904 Posts
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March 1st, 2011 17:00
Hi
0xc000000e Error is related to the corrupted Windows bootloaded (winload.exe)
What procedure do you follow to update to SP1 ?
WonderingAloud
58 Posts
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March 1st, 2011 17:00
Telson A
904 Posts
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March 1st, 2011 18:00
Wonderingaloud
We can definitely delete the Recovery partition if you have a system image save. However this can be fixed by following these steps.
Let me know if this has fixed it.
WonderingAloud
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March 2nd, 2011 14:00
Telson;
Again, thanks for the quick response.
I have booted from the Win7 OS Disk (PRO version) and done the "Repair Your Computer" option after the process recognized my OS. I suppose it's some consolation that the recovery process always finds that I do in fact have a previous installation to try and recover ;-}. So the system can read the hard drive, it just won't boot for some other reason.
I have done steps 1-8 repeatedly over the last 5 days, and always ended up having to restore from a backed up image to get the system working again. I've re-imaged now three times.
The very last time I tried it yesterday before finally re-imaging (during one of the repeated attempts to get the system to boot using everything including Safe Mode) I got a notification that SP1 configuration had stopped at 9% and was now rolling back the changes. That was the one and only time I got that message. And then when supposedly it had 'rolled back' everything it still failed to boot and told me that a device was inaccessible (as usual).
And again, the machine works flawlessly until the required reboot after the SP1 installation process, that's when it all goes sideways. I have even run the SFC utility (before attempting the SP1 update) and it found nothing wrong. FWIW I am using AVG Internet Security 2011(paid) as my AV package.
The machine is working fine right now, and I will continue to experiment with the update to SP1 as I have time. I was going to take this system with me on my deployment, but I will likely just take my E6410 and leave the E4310 to deal with when I return if I can't get it fixed in the next week.
I have read on the MS Answers site of others who are having similar, possibly related, symptoms, so I'm willing to listen to any and all suggestions.
Thanks again,
WA
Telson A
904 Posts
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March 3rd, 2011 07:00
Once the Disk recognises your OS, you can go into Startup repair and get that fixed. Its strange that it doesnt, all such failures are fixed by the startup repair option in windows 7 OS disk.
Have you tried the 'Startup repair' option ? Not the default message windows 7 disk would give you stating the OS needs to be repaired.