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265350
E7450 keyboard backlight
Hi,
I have a Latitude 7000 (E7450). The keyboard backlight doesn't work. I tried holding Fn key + right arrow key but nothing happens. I looked at every key but none of them have the backlight icon. Could you please tell me how to enable the backlight?
Thanks.
DELL-Ravi Ch
7 Technologist
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September 5th, 2015 07:00
Hi Krate,
Did the backlight on the system work when you purchased it?
Also, Please private message us the system service tag and the region you are located so that I can check the system configuration and assist you further. To send a private message, click on my name and send private message.
DELL-Ravi Ch
7 Technologist
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7.1K Posts
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August 31st, 2015 21:00
Hi Krate,
Please boot into the BIOS (F2 during startup) and check for Keyboard Illumination & Keyboard Backlight with AC options under ‘System configuration’
Also, please check for Fn Lock Options under POST Behavior screen.
Krate
7 Posts
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September 1st, 2015 19:00
Hi,
There's no such option under "system configuration" and Fn Lock is checked and in the Disable/Standard mode.
DELL-Ravi Ch
7 Technologist
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7.1K Posts
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September 3rd, 2015 08:00
Hi Krate,
I would suggest you to update the BIOS on your system to check for issue resolution. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it.
http://dell.to/18r60nI
Then use Fn key + right arrow key to enable the backlight keyboard on the system.
Krate
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September 3rd, 2015 17:00
Hello Ravi,
I updated the BIOS, but unfortunately that didn't solve the problem. Fn key + right arrow key didn't enable the backlight and in the BIOS there still no Keyboard Illumination & Keyboard Backlight with AC options under ‘System configuration’.
staish
1 Message
2
September 30th, 2015 18:00
All you need to do is to press the Fn and the F10 key simultaneously. Enjoy!!
The Baron de Me
1 Message
0
August 1st, 2016 01:00
Hi, I too am experiencing this problem. Updating the bios and Fn left/right/F10 do not work, nor does my service or express service tag seem to register in Dell Support.
I am in Oceania (Australia)
Regards,
jafetruiz5
1 Message
0
December 13th, 2017 03:00
I, Ravi.
I'm also having the very same issue with my e7450. I have followed the instructions you have given here but the backlight keyboard feature won't work. I have also private messaged you with my systems service tag and region.