Endless Loop--Failure to Boot--Inspiron5000e

Question

I have a strange problem with my Inspiron 5000e. The computer froze today. I pressed the reset button and the computer tried to boot, the power light came on, I heard the hard disk spin then after about 3 seconds everything shut off. After another 2 seconds, the computer tried to boot again and went through the same process, starting, shutting off, etc. The screen never comes on and I don't get an error msg. The only way to stop the computer from repeating this cycle is to disconnect the power cord and remove the battery!

I am concerned the computer is dead! Anyone experience a similar problem?

Thanks for your help.

Mark

johnallg · Answer

Remove anything plugable and try to boot. You must have one memory module in. Try one then the other.
http://docs.us.dell.com/docs/systems/pblan/
http://docs.us.dell.com/docs/systems/pblan/removing.htm

dsjjb · Answer

Had the same problem a few weeks ago. Dell ran me thru the check list and detirmined it was the motherboard. Since MB are next impossible to find, and Dell wants C$650 plus C$200 to install. ti say the least I gave it to my brother to worry about and bought a new 5150. after all isn;t that what Dell wants me to do?

brownd002 · Answer

Mark

Can't help, I'm afraid, but I had the exact same problem develop with my 5000e this week (except sometimes it gets as far as the windows logon screen before freezing). Have you managed to find a resolution?. My best guess so far is that either the motherboard or processor has had it.

Regards

David

milo2man · Answer

Dell technical support also confirmed that the Motherboard was shot, and they wanted over $1000 to fix it (in Switzerland) so I decided to buy a new computer (and got an IBM Thinkpad R40 for a little more than Dell wanted to fix the Inspiron!)

Thanks to all of you who replied!

Regards,

Mark

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Endless Loop--Failure to Boot--Inspiron5000e

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