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Error Code 2000-01 42
Good Day All
My Dell Inspirion N7110 which I purchased about 2yrs ago around ThanksGiving from Dell is giving some problems and just recently started freezing up with Blue screen and all
I did test thru the laptop's ePSA Pre-Boot System Assessment and I got only the following error:-
Error Code 200-01 42
Validation 10522
Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7
Does anyone know what I can do to fix this?
Many Thanks
David
Prateek K
943 Posts
0
April 12th, 2013 19:00
Hi David
The error code 0142 indicates that the hard drive has gone bad and you need to replace it. However, I would suggest you to , re-seat the hard drive before replacing it. I would also like to inform you that hard drive is not a customer replaceable unit.
You can download system manual from the below mentioned link:
http://dell.to/T2Rlrm
Meanwhile, if the system is in warranty, please provide me the system Service Tag in a private message, so that I can assist you further.
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
For easy access to drivers, manuals and product updates, please visit our Support Site .
Prateek K
943 Posts
0
April 12th, 2013 19:00
Hi David
Thanks for the reply.
I would really appreciate if you can attach a picture of the same. Also, I would suggest you to run the Dell diagnostic test again on the system and let me know the results.
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
For easy access to drivers, manuals and product updates, please visit our Support Site .
carib1
10 Posts
0
April 12th, 2013 19:00
Thanks Prateek,
Also I should mention one thing...My dell does start, boots normal, goes to windows, I put in my password, Windows loads fine,,I can even access programs and surf the net...BUT...after about 5-6 minutes, the laptop freezes and then goes to a funny error screen
Does this help also in finding a remedy?
Thanks
David
carib1
10 Posts
0
April 12th, 2013 19:00
Well beside the Error Code 2000-01 42 as stated in my first post,,,when I am actually in Windows and using the laptop (example downloading emails, In Word, or surfing the net) as I reach 6-7minutes of the computer being on a BLUE screen with a lot of computer code comes up..It takes up the entire screen.....Should I take a picture of it with my mobile and email the picture to you?
Prateek K
943 Posts
0
April 12th, 2013 19:00
Hi David
Thanks for the providing the system information let me check what the best I can do for you.
Also, may in know the error message which you are getting.
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
For easy access to drivers, manuals and product updates, please visit our Support Site .
carib1
10 Posts
0
April 12th, 2013 20:00
Hey Prateek,
Sorry the Blue Screen flashes to fast for me to get a picture....I did press F12 to run the diagnostics and got the error code
Error Code 2000-01 42
Validation 10522
Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7
Prateek K
943 Posts
0
April 12th, 2013 20:00
Hi David
Thanks for the reply.
The error code 0142 indicates that the hard drive has gone bad and same needs to be replaced.
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
For easy access to drivers, manuals and product updates, please visit our Support Site .
carib1
10 Posts
0
April 12th, 2013 20:00
Thanks Prateek,,,my next question is how do I re-install Windows 7 and eveything my laptop came with after I get a new harddrive?
Regards
David
Prateek K
943 Posts
0
April 12th, 2013 21:00
Hi David
Thanks for the reply.
Please click on the link mentioned below that might help you:
http://dell.to/Qe7jyP
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
For easy access to drivers, manuals and product updates, please visit our Support Site .
carib1
10 Posts
0
April 15th, 2013 18:00
Thanks Prateek
I went to www.dell.com/.../ArticleView .....BUT....this tells me to Back up and create CD BEFORE my hard drive crashes!!.... I can not preform this function AFTER the hard drive crashes
Any suggestions? Or can Dell send me a Windows 7 installation CD for my N7110??
Thanks
David
arj007
4 Posts
0
October 16th, 2013 22:00
G'day Prateek,
I am having similar issue with my vostro 3550 which is nearly 2 years old. Actually, just today, the tech guy changed the hard-disk. But after the fresh installation of windows 7, I was running windows updates and suddenly blue screen appears and restart itself. It looks like the error still persist, even after replacement. At the moment I am running diagnostics....
So do you have any clue, whats going on?
arj007
4 Posts
0
October 16th, 2013 23:00
Hi Saharsh,
Thanx for getting back to me.
Error Code 2000-01 42
Validation 26971
MSg: HArd Drive 0 - S/N S2TDJB0C1 46546, self test unsuccessful. Status= 7.
This came up like 2 days ago. Then I contacted Dell and they changed the hard-drive. But even after that , the blue screen error presist.
At the moment, I am running diagnostic . So if somthing comes up, will let you know.
Regards
DELL-Saharsh K
1.5K Posts
0
October 16th, 2013 23:00
Hi arj007,
Please share the results of the diagnostics. Also, it is possible that you might encountered the Blue Screen of Death due to any Windows update or Drivers failure as well. Please share the exact error message which appeared along with the Blue Screen.
Please reply with the information, I'll be happy to assist you.
DELL-Saharsh K
1.5K Posts
0
October 17th, 2013 00:00
Hi arj007,
Thank you for sharing the information. Do keep me posted with the results, I'll be happy to help.
arj007
4 Posts
0
October 17th, 2013 15:00
Hi Saharsh,
The diagnostic went just fine. I am not sure what cause that blue screen however, i checked in the event-viewer and i found Event 1001, Bugcheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e(0xfffffffc0000005,0xfffff8800449f443,0xfffff88003392c28,0xfffff88003392480).
A dump was saved in : C:\windows\MEMORY.DMP.Report Id:101713-44647-01.