Error Code 2000-01 42

Question

Good Day All My Dell Inspirion N7110 which I purchased about 2yrs ago around ThanksGiving from Dell is giving some problems and just recently started freezing up with Blue screen and all I did test thru the laptop's ePSA Pre-Boot System Assessment and I got only the following error:- Error Code 200-01 42 Validation 10522 Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7 Does anyone know what I can do to fix this? Many Thanks David

Prateek K · Accepted Answer

Hi David The error code 0142 indicates that the hard drive has gone bad and you need to replace it. However, I would suggest you to , re-seat the hard drive before replacing it. I would also like to inform you that hard drive is not a customer replaceable unit.  You can download system manual from the below mentioned link: http://dell.to/T2Rlrm Meanwhile, if the system is in warranty, please provide me the system Service Tag in a private message, so that I can assist you further. Please reply if you have any further questions Thanks & Regards Prateek K #iworkfordell For easy access to drivers, manuals and product updates, please visit our Support Site .

Prateek K · Answer

Hi David Thanks for the reply. I would really appreciate if you can attach a picture of the same. Also, I would suggest you to run the Dell diagnostic test again on the system and let me know the results. Please reply if you have any further questions Thanks & Regards Prateek K #iworkfordell For easy access to drivers, manuals and product updates, please visit our Support Site .

carib1 · Answer

Thanks Prateek,

Also I should mention one thing...My dell does start, boots normal, goes to windows, I put in my password, Windows loads fine,,I can even access programs and surf the net...BUT...after about 5-6 minutes, the laptop freezes and then goes to a funny error screen

Does this help also in finding a remedy?

Thanks

David

carib1 · Answer

Well beside the Error Code 2000-01 42 as stated in my first post,,,when I am actually in Windows and using the laptop (example downloading emails, In Word, or surfing the net) as I reach 6-7minutes of the computer being on a BLUE screen with a lot of computer code comes up..It takes up the entire screen.....Should I take a picture of it with my mobile and email the picture to you?

Prateek K · Answer

Hi David Thanks for the providing the system information let me check what the best I can do for you. Also, may in know the error message which you are getting. Please reply if you have any further questions Thanks & Regards Prateek K #iworkfordell For easy access to drivers, manuals and product updates, please visit our Support Site .

carib1 · Answer

Hey Prateek,

Sorry the Blue Screen flashes to fast for me to get a picture....I did press F12 to run the diagnostics and got the error code

Error Code 2000-01 42

Validation 10522

Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7

Prateek K · Answer

Hi David Thanks for the reply. The error code 0142 indicates that the hard drive has gone bad and same needs to be replaced. Please reply if you have any further questions Thanks & Regards Prateek K #iworkfordell For easy access to drivers, manuals and product updates, please visit our Support Site .

carib1 · Answer

Thanks Prateek,,,my next question is how do I re-install Windows 7 and eveything my laptop came with after I get a new harddrive? Regards David

Prateek K · Answer

Hi David Thanks for the reply. Please click on the link mentioned below that might help you: http://dell.to/Qe7jyP Please reply if you have any further questions Thanks & Regards Prateek K #iworkfordell For easy access to drivers, manuals and product updates, please visit our Support Site .

carib1 · Answer

Thanks Prateek

I went to www.dell.com/.../ArticleView .....BUT....this tells me to Back up and create CD BEFORE my hard drive crashes!!.... I can not preform this function AFTER the hard drive crashes

Any suggestions? Or can Dell send me a Windows 7 installation CD for my N7110??

Thanks

David

arj007 · Answer

G'day Prateek,

I am having similar issue with my vostro 3550 which is nearly 2 years old. Actually, just today, the tech guy changed the hard-disk. But after the fresh installation of windows 7, I was running windows updates and suddenly blue screen appears and restart itself. It looks like the error still persist, even after replacement. At the moment I am running diagnostics....

So do you have any clue, whats going on?

arj007 · Answer

Hi Saharsh,

Thanx for getting back to me.

Error Code 2000-01 42

Validation 26971

MSg: HArd Drive 0 - S/N S2TDJB0C1 46546, self test unsuccessful. Status= 7.

This came up like 2 days ago. Then I contacted Dell and they changed the hard-drive. But even after that , the blue screen error presist.

At the moment, I am running diagnostic . So if somthing comes up, will let you know.

Regards

DELL-Saharsh K · Answer

Hi arj007,

Please share the results of the diagnostics. Also, it is possible that you might encountered the Blue Screen of Death due to any Windows update or Drivers failure as well. Please share the exact error message which appeared along with the Blue Screen.

Please reply with the information, I'll be happy to assist you.

DELL-Saharsh K · Answer

Hi arj007, Thank you for sharing the information. Do keep me posted with the results, I'll be happy to help.

arj007 · Answer

Hi Saharsh,

The diagnostic went just fine. I am not sure what cause that blue screen however, i checked in the event-viewer and i found Event 1001, Bugcheck

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e(0xfffffffc0000005,0xfffff8800449f443,0xfffff88003392c28,0xfffff88003392480).

A dump was saved in : C:\windows\MEMORY.DMP.Report Id:101713-44647-01.

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