Unsolved
This post is more than 5 years old
2 Posts
0
2361
March 15th, 2014 14:00
Error code 2000-0142
Hi,
I have a dell XPS 14z. I came back from dinner last night, having left my computer idle to find it had crashed. I rebooted and it worked fine. This morning I awoke to a dell diagnostic window asking me to run tests on the system. I did so, and revealed my computer failed the Targeted Read Test. I restarted the computer and pressed F12 as suggested on other forums to run the PSA diagnostics which resulted in the error code above. It appears my only option is to replace the hard drive, is that correct? If so, can someone recommend a hard drive for me since my computer is no longer under warranty. Is there is reason why this happened and ways to prevent this from happening in the future, my computer is only 2.5 yrs old?
Jfetto
2 Posts
0
March 15th, 2014 14:00
I am just surprised since my computer has never had a problem and even at this moment is working perfectly normally. I guess I will buy a new hard drive tomorrow to be safe.
Thank you for the rapid response.
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
March 15th, 2014 14:00
Any standard 2.5" 7- or 9.5 mm SATA notebook drive will work as a replacement.
Hard drives can fail for any of a host of reasons - this one slightly earlier than expected (most will run 3-5 years at best) -- but the only real solution is to keep backups. There are two types of hard drives - those that have failed, and those that will.