Error in Driver

Question

Hi Guys,

i have Dell insipron 1525

Kindly help with 2 problems irritating me for a loooooooooog time.

1) Everytime i switched ON my Bluetooth/WiFi Switch,am getting a error of drivers.Although drivers have been installed.(creen shot has been attached)

2) Am also getting errors like your DELL WLAN LAN card not working. (there are some STOP Triangles shown in device manager too.)

Kindly help me out.

PudgyOne · Answer

dell.rahul,   Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.     Rick

dell.rahul · Answer

Dear pudgt One,

First of all,thanks for your immediate reply..

Here is the complete system info:

Host Name: RAHULSHARMA-PC

OS Name: Microsoftr Windows VistaT Home Premium

OS Version: 6.0.6002 Service Pack 2 Build 6002

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: rahul sharma

Registered Organization:

Original Install Date: 24-02-2009, 22:34:56

System Boot Time: 07-11-2011, 07:56:57

System Manufacturer: Dell Inc.

System Model: Inspiron 1525

System Type: X86-based PC

Processor(s): 1 Processor(s) Installed.

[01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel

~2000 Mhz

BIOS Version: Dell Inc. A16, 16-10-2008

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume3

System Locale: 4009

Input Locale: en-us;English (United States)

Time Zone: (GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi

Total Physical Memory: 3,061 MB

Available Physical Memory: 1,599 MB

Page File: Max Size: 6,333 MB

Page File: Available: 4,411 MB

Page File: In Use: 1,922 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\RAHULSHARMA-PC

Hotfix(s): 290 Hotfix(s) Installed.

[01]: {D6705815-3FDA-4D84-9B09-7CC3F012EE49}

[02]: {0B4CEEAE-AA88-490C-BCB2-AAC3421981A4}

[03]: {3D019598-7B59-447A-80AE-815B703B84FF}

[04]: {536FB502-775F-4494-BACE-C02CC90B7A5B}

[05]: {5729F1AE-5895-468F-9165-BAD161C9E982}

[06]: {643C12A2-AF9A-4712-B8BE-3B7650AFE00A}

[07]: {BF3F1CBD-B05C-4644-AE43-6EE0FCC227A4}

[08]: {E8D49642-3C9B-409B-824D-3371E86AEA20}

[09]: {90486BA0-B80C-40C7-B8A5-29B412338B88}

[10]: {01D4CA59-7070-4420-9BCC-0EFA7C5D76BE}

[11]: {0B4CEEAE-AA88-490C-BCB2-AAC3421981A4}

[12]: {3D019598-7B59-447A-80AE-815B703B84FF}

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[17]: {A8686D24-1E89-43A1-973E-05A258D2B3F8}

[18]: {952B656A-4063-446A-82BF-87DC68DEA7A1} - Micros

oft Works installation

[19]: {D2647EF1-F471-41F7-B787-8C18898B8642}

[20]: {AC76BA86-7AD7-0000-2550-7A8C400A1011} -

[21]: {865CB546-829E-4C51-856A-1C042B264FE3}

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[21

Network Card(s): 2 NIC(s) Installed.

[01]: Marvell Yukon 88E8040 PCI-E Fast Ethernet Contr

oller

Connection Name: Local Area Connection

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

IP address(es)

[01]: 192.168.1.3

[02]: fe80::ca0:c16:9dff:fef0

[02]: Dell Wireless 1395 WLAN Mini-Card

Connection Name: Wireless Network Connection

Status: Media disconnected

PudgyOne · Answer

dell.rahul,

First, go to your post above and click on the green pencil. Please remove the product id.

Download the Dell Wireless 1395 WLAN MiniCard drivers and save them to the desktop. I did not see anything for Bluetooth in your system information. Let's try downloading the drivers for the Dell Wireless 355 Bluetooth Module (Bluetooth 2.0 + EDR)

Next make a system restore point. That way if something goes wrong, you can come back to what you currently have.

Start, control panel, device manager, network.

Right click on the Dell Wireless 1395 WLAN adapter, left click uninstall. Tell it to remove all associated software.

Also right click on all the items with yellow exclaimination marks in the device manager, then restart your computer.

Install only the Dell wireless 1395 WLAN Minicard drivers. Look in the device manager after the installation is complete and see if you have any yellow exclaimination marks. If yes, then try the Dell Wireless 355 Bluetooth drivers and install.

What happens?

Rick

OS Name:                   Microsoftr Windows VistaT Home Premium
OS Version:                6.0.6002 Service Pack 2 Build 6002
OS Manufacturer:           Microsoft Corporation
Original Install Date:     24-02-2009, 22:34:56
System Boot Time:          07-11-2011, 07:56:57
System Manufacturer:       Dell Inc.
System Model:              Inspiron 1525
System Type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                          [01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel
~2000 Mhz
BIOS Version:              Dell Inc. A16, 16-10-2008
System Locale:             4009
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi
Network Card(s):           2 NIC(s) Installed.
                          [01]: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
                                Connection Name: Local Area Connection
                                DHCP Enabled:    Yes
                                DHCP Server:     192.168.1.1
                                IP address(es)
                                [01]: 192.168.1.3
                                [02]: fe80::ca0:c16:9dff:fef0
                          [02]: Dell Wireless 1395 WLAN Mini-Card
                                Connection Name: Wireless Network Connection
                                Status:          Media disconnected

dell.rahul · Answer

Dear Sir,

thanks for your continued support, I am unable to create a restore point as suggested by you..

CREATE Tab is also disabled and moreover message besides the TAB is as..

CREATION DISABLED DUE TO GROUP POLICY..

Any suggestions on this..:(

PudgyOne · Answer

dell.rahul,

Is this a company computer? A company computer has a group policy, although I didn't think Vista Home Premium had this.

Did you try scanning for malware? Download Malwarebytes Anti-Malware update it and do a quick scan. Report back it's findings.

Rick

PudgyOne · Answer

dell.rahul,

Because of the group police message and the infectect file, I'm going to suggest that you Post Here for Malware Removal ...

They can help get past the group policy and remove the malware.

Rick

dell.rahul · Answer

Dear Pudgyon,

This is NOT a company computer but its my personal.still d message..:(

I have run d malware scan ...here are results..

Database version: 8107

Windows 6.0.6002 Service Pack 2

Internet Explorer 9.0.8112.16421

07-11-2011 23:41:52

mbam-log-2011-11-07 (23-41-46).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|)

Objects scanned: 429060

Time elapsed: 2 hour(s), 10 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\Software\SkyMedia (Adware.SkyMedia) -> No action taken.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

c:\program files\savetubevideo.com (Adware.SkyLab) -> No action taken.

c:\program files\savetubevideo.com\savetubevideo (Adware.SkyLab) -> No action taken.

c:\RESTORE\k-1-3542-4232123213-7676767-8888886 (Trojan.Agent) -> No action taken.

Files Infected:

c:\program files\savetubevideo.com\savetubevideo\MinBHO.dll (Adware.SkyLab) -> No action taken.

c:\program files\savetubevideo.com\savetubevideo\savetubevideo.dll (Adware.SkyLab) -> No action taken.

c:\program files\savetubevideo.com\savetubevideo\transport_dll.dll (Adware.SkyLab) -> No action taken.

c:\RESTORE\k-1-3542-4232123213-7676767-8888886\Desktop.ini (Trojan.Agent) -> No action taken.

Locked Topics – Laptops General

Error in Driver

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