Ethernet Drive-PLEASE HELP!

Hello skb3frog and welcome to the Dell forums

Reading your post I am a bit confused. You say at home you can only connect using a cable and modem. Ethernet is the hardwire or cable connecton. So if you are connecting like this then your ethernet is working.

Is what is happening is you cannot connect wirelessly?

Hi Compu101,

Not to sound like an idiot, because I can do anything with instructions, but can you tell me how I would go about doing that?

Thanks

Hi Davet50,

Sorry to be confusing. I meant to say that I can connect through wireless at work so I know that the internet connection works that way. At home I only have a modem and cable and I can't get that to work anymore. It appears that something is wrong with that connection and I know it has to be with my computer because I tried a friends and the connection (my internet service and the modem) works fine. It used to work on my computer, but I cannot connect at all anymore using an ethernet cable. It just won't work. I guess my ethernet port on the computer is broke and I am not sure how to fix it. Does that make sense I hope?

Thanks for your help

My apologies skb3frog

to go to the device manager, just right click on my computer and then click on properties. There is a tab Hardware, left click on that. Then you will find device manager.

If you have Windows Vista, then click on start and then in the start search type device manager. On the top you will find device manager.

Just check if there any yellow exclamation mark on the device manager or any question mark ?

Will wait for your reply

Thanks

Compu101

Hey Compu101,

There are 2 yellow exclamation mark things on under Network ADapters. One on "Microsoft 6to4 Adapter #6" and one on "Microsoft ISATAP Adapter #2" tried to fix them but can't figure out how. Let me know if you know what to do next! Thank you so so much!

SKB3FROG

Try downloading and installing THIS driver.

Have you recently reloaded your OS or anything?

Ok I tried to install that driver and still no success. I have not reloaded my operating system. This is crazy. Should I take the computer in somewhere you think??

Thanks

Boot into the bios and check the setting of the NIC make sure that it is enabled in the bios.

Open network connection. on the left side of the window select manage network connections what is listed.

Yes you should get some sort of lights on the the adapter connection points. normally there is two one to id the network and another to indicate teh speed of the connection

I have my friends computer here and when I pkug hers into the modem a green light on the back of the modem comes on and when I plug mine in that doesn't happen. i think something is wrong with the network adaptor, but I still don't know how to fix it. I put the driver CD that came with my computer and tried to reload the drivers but it didnt help at all either.

Hi Davet50,

I went into Network Connections and the Local Area Connection is enabled. I think thats what you were talking about. Let me know if its not or if I need to do something else.

THanks,

Skb3frog