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3 Posts
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22856
Fan still works after shut down (Windows 10).
Hi,
After updating all drivers from DELL automatically, I see that the fan still works after shut down.
OS: Windows 10 64-bit
Model: Inspiron 15 7000 Series
Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>
Dell-Gokul G
780 Posts
0
September 9th, 2015 03:00
Hi,
What is the BIOS version in your laptop?
Can you check if there is a later version available than the one installed?
Please use www.dell.com/support
jessy.holiday
371 Posts
0
September 9th, 2015 07:00
dell 3542
i went to control panel
uninstalled 3 programs
intel rapid storage
intel security assist
intel engine manamgement
problem solved
thchuong
3 Posts
0
September 10th, 2015 20:00
Hi,
BIOS is up to date. I had DELL AUTO DETECT update all for Windows 10 then I got this fan problem. I hear around that the cause could be INTEL chipset. Should I use Chipset_Driver_K5DJD_WN32_11.0.0.1153_A00.exe to uninstall it?
Thanks
Dell-Gokul G
780 Posts
0
September 11th, 2015 02:00
Hi,
Instead of uninstalling the driver, You may try opening Device manager and try updating Video driver and chipset drivers manually by right clicking and update drivers.
Thanks.
thchuong
3 Posts
0
September 12th, 2015 23:00
Hi,
I've followed your advice and yes, there is a new update for video driver. However, after updating video driver, I got a dead blue screen when plug-in/takeout the HDMI cable.
Fan issue is not resolved yet and a new issue is coming. Have you ever taken this issue on a real Inspiron laptop?
Thanks
Dell-Gokul G
780 Posts
0
September 15th, 2015 03:00
Hi,
Thank you for the response.
Yes, Inspiron 7000 is one of the models that were tested on Windows 10 from us.
Since there is one issue after another, Ensure the Windows is upto date or you may rollback to Win 8.1 as the updates with fixes are being pushed via Windows updates.
Thanks.