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71863

May 31st, 2011 14:00

Fingerprint reader on E6520

I just received my new E6520 laptop.  The OS is windows 7 professional 64 bit.  My laptop includes a fingerprint reader.  I don't see the device in the device manager and I can't seem to find any information on how to set it up.  No drivers were on the disks sent to me.  What can I do to get this to work?

4 Posts

June 9th, 2011 07:00

I have the same issue. My configuration is windows7 ultimate 32bit and ubuntu 11.04.In windows with dell's access software in authentication devices it shows (status:OK; name:dell controlvault w/fingerprint swipe sensor, and some device id) but when i try to enroll a fingerprint it says no fingerprint reader found.

4 Posts

June 9th, 2011 08:00

In a blog I found a solution, and it works for windows, but for linux it is still a issue.

www.shulerent.com/.../getting-fingerprint-reader-working-on-dell-laptop

20 Posts

August 30th, 2011 10:00

I have just posted a possible solution to this at en.community.dell.com/.../19394107.aspx. Have a look and tell me if it helps

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