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71863
May 31st, 2011 14:00
Fingerprint reader on E6520
I just received my new E6520 laptop. The OS is windows 7 professional 64 bit. My laptop includes a fingerprint reader. I don't see the device in the device manager and I can't seem to find any information on how to set it up. No drivers were on the disks sent to me. What can I do to get this to work?
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nedkoiliev
4 Posts
0
June 9th, 2011 07:00
I have the same issue. My configuration is windows7 ultimate 32bit and ubuntu 11.04.In windows with dell's access software in authentication devices it shows (status:OK; name:dell controlvault w/fingerprint swipe sensor, and some device id) but when i try to enroll a fingerprint it says no fingerprint reader found.
nedkoiliev
4 Posts
1
June 9th, 2011 08:00
In a blog I found a solution, and it works for windows, but for linux it is still a issue.
www.shulerent.com/.../getting-fingerprint-reader-working-on-dell-laptop
swinster
20 Posts
0
August 30th, 2011 10:00
I have just posted a possible solution to this at en.community.dell.com/.../19394107.aspx. Have a look and tell me if it helps