Flash Bios Upgrade Error

Question

I'm trying to upgrade my Inspiron 8000 bios to version A23, but I keep getting the following message:

Cannot run under a protected environment.

What does this mean? I have Windows XP (home version), and I've disabled my virus scan and McAfee Guardian software.

Can someone please help?

leduke30 · Answer

You need to run it in DOS.

NemesisDB · Answer

or get the version of the file that will run under windows

lindakoy · Answer

I've tried running it from the command prompt, but I get the same error message.  I'm using the floppy disk version, I'll look to see if there's another one to use.  Thanks for the help.

leduke30 · Answer

That's going to be tough to do, since they only have a  nonpackaged version designed to run in DOS for his model. Message Edited by leduke30 on 07-31-2004 08:16 PM

leduke30 · Answer

Linda,
When I said run it in DOS, I meant for you to boot up in DOS with it if it has System files on it in addition to the Flash File. If it does not, you may have to make a System Diskette first, then transfer the Flash File to it after you download it, or use the System Disk as your destination for the Download. The Command Prompt you were trying to use is still a DOS Shell running under windows, and is still a protected environment. DOS from bootup is not protected.

johnallg · Answer

Use this file and procedure - with the 8000 always use the floppy version.

lindakoy · Answer

Thanks for everyone's help.  I already went ahead and used the hard drive method, and lucked out.  It installed fine with no errors/problems that I can see.

johnallg · Answer

Count yourself lucky.

leduke30 · Answer

AMEN! I've been talking with another lady who used the Harddrive method, and the BIOS update shut off in mid flash, leaving her with essentially a blank BIOS Chip. I bought a used motherboard which arrived today with the same problem. Luckily I keep a good spare for the CP/CPiDs and so it is up and running now.

Bay Wolf · Answer

Yes, she truly must be one of the lucky ones.  Too many times, using the hard disk BIOS update for the earlier notebooks lead to disaster.

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Flash Bios Upgrade Error

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