Function Keys

Question

Hi, I have just purchased an Inspiron 6000 and have now experienced the BLUE SCREEN OF DEATH, I believe I can run a diagnostic test by using a Function key ????? but which one?????   Thanx

bacillus · Answer

You need to restart the computer, when you see the Dell screen to press F12.

This will lead you to the one-off boot menu from where you choose diagnostics by navigating with the up and down arrow keys then press enter on the keyboard.

NigelJones · Answer

Thanx for your help, I have run a diagnostic test and I believe I have a Hard drive problem.

bacillus · Answer

Whilst I am glad you were able to do the diagnostics I am a little saddened that your hard drive seems to have developed problems.

I hope that you made a note of the error as this will expedite RMAing of the hard drive when you contact Dell.

Message Edited by bacillus on 08-05-2005 07:43 PM

NigelJones · Answer

Hi, yep,I have noted the error codes and Msg Blocks and have emailed Technical support.   I hope they sort me out !!! Cheers again.

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