Hi Vamsi,

Inspiron 14R has the following six models:

1. Inspiron 14R (N4010)
2. Inspiron 14R (N4110)
3. Inspiron 14R 5420
4. Inspiron 14R 5421
5. Inspiron 14R 5437
6. Inspiron 14R SE 7420

Hi Vamsi,

Good day and welcome to the community!

Thanks for reaching out to us and am sorry to hear about the trouble. You can check on this link http://dell.to/12QP7Pr for the most updated drivers. Hope this resolves the issue. Let me know of the results. Glad to help.

Thanks and Regards,

Sorry, My bad, Its Inspiron 14R(N4110)...

Hi Vamsi,

Our support site doesn’t have Windows 8 drivers for “AMD Radeo HD 6470M”. The drivers you have downloaded and installed are for “AMD Radeon HD HD7650” and “AMD Radeon HD7450 (SeymourXT)” this is the reason it is showing as 7400M series in Device Manager. Please wait until the updated drivers for Windows 8 are available or you can try installing Windows 7 64-bit drivers.

Please reply if you have any further queries.

Actually i've installed windows 7 64-bit driver and the situation is same as well.

May i know when will the update will be available(if possible)???

Hi Vamsi,

I was able to locate Windows 8 compatible AMD Radeon HD 6470M graphics drivers for a different system model. We can try installing on your system which might work. Refer the following link to download and save the drivers:  http://dell.to/1csS02d

Refer the following link for instructions to uninstall the existing graphics drivers: http://dell.to/11rKazZ

Once the drivers are uninstalled, restart the computer and run the previous downloaded file. Follow the on-screen instructions to install the drivers.

Do let me know the results.

Thanks for that, But, It doesn't seem to help me. Even after installing the new drivers the problem still there and there is no change. I mean, win8 still recognises the graphic card as 70XX series.

Hi Vamsi,

Uninstall the previously downloaded drivers by following the below mentioned steps and download the drivers from the below link:

1. Click Start.
2. Click “Control Panel” and select “Device Manager”.
3. On the “Device Manager” window, expand “Display adapters”.
4. Display adapters will be listed as shown in the image below:
5. Right click “AMD Graphics” and click “Uninstall”.

1. Ensure to check the box “Delete driver software for this device”.
2. Follow the on-screen instructions to uninstall the drivers.
3. Restart the computer.

Please follow the steps from this link for AMD Driver AutoDetect: http://dell.to/12Zo6h8

Please post the results.

I've uninstalled as you said and AMD Driver AutoDetect sure detected my video card as 6xxx series. However when i clicked 'Download and Install' button, It show me this message http://goo.gl/92Iwe2

Uninstall the driver as mentioned.

Run the Intel Update Identification Utility: http://www.intel.com/p/en_US/support/detect/

Install the latest chipset available and Intel Video Driver, then retry the driver from AMD (the latest Beta Driver): http://www2.ati.com/drivers/beta/amd_catalyst_13.8_mobility_beta.exe

If installation fails try updating it via the Device Manager. It should be extracted to the folder C:\AMD

If that fails get the driver from the Microsoft Update Catalogue:

http://catalog.update.microsoft.com/v7/site/Search.aspx?q=6470m

Add the driver to the basket depending if you are running 64 bit or 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=f8eff9b8-1689-42d5-b273-a327815b8603 Windows 8 AMD 64 (64 bit)

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=2c3b189b-b985-4d55-bc04-fb98ff99d2c0 Windows 8 X86 (32 bit)

View basket and select download.

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx

Save in a location you know and again try updating via the Device Manager.

 Note Microsoft Update Catalog requires use of Internet Explorer.