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Help with my new laptop !! / Is my hard drive failing??
Hello,
I just bought a new laptop it's model Inspiron 15z 5523
System specs i7-3357U 500 GB HDD + 32 SSD
I used AOMEI Partition Assistant to create another Partition from the only one "OS" partition 437 GB because I wanted to make the 1 Partition "2 Partitions" now the newly created partition is 300 GB
Now, the first problem I can hear little click sound coming from the back of the system, Is this a hard drive failure sound and happened after I did this HDD split using that AOMEI utility or is that just normal sound?
The second problem is that I can't check the temperature of the HDD using HD Tune tool.
I just see "Intel Raid 0 Volume" as below
And when I click on the red temperature mark, I get this error message
Can any one help me?
Thanks.
Anonymous
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May 30th, 2014 05:00
if test is ok, disk is ok.
note147804
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May 27th, 2014 02:00
:emotion-14: Hi,are you sure your steps are right?Maybe you ignore some steps.From the picture i can see that after partition,the "OS" partition is 147 GB and the newly created partition is 300 GB,totally 447 GB.However,the only one "OS" partition is 437 GB,obviously it is unreasonable.
I think i can offer you some details of creating partition,for MBR disk, please check how many partitions there are already on hard drive? Because MBR disk only supports creating up to 4 primary partitions or 3 primary partitions and 1 extended partition which may include one or more logical drives. If the number of partitions reaches the upper limit, please visit how to convert to logical partition. For GPT disk, you can create partitions without limitation. Here is the details: http://www.disk-partition.com/help/create-partition.html
Anonymous
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May 27th, 2014 05:00
Don't use hdd tune for dell laptops. Because some parameters of disk hdd tune show bad. Use dell diagnostic program. or
Active SMART 2.9.4
AmgedIsmail
253 Posts
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May 27th, 2014 09:00
Well, can you give me a link to that Dell Diagnostics please? I can't find it..
Anonymous
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May 27th, 2014 09:00
Try dell diagnostic if dell diagnostic program show fail you must repleace drive
AmgedIsmail
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May 27th, 2014 09:00
Active SMART shows no hard drives WHY???!!!
Anonymous
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May 27th, 2014 09:00
Power off laptop. Press power button and f12 key and set in boot menu dell diagnostic, or press power on and hold fn key
AmgedIsmail
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May 27th, 2014 11:00
The Diagnostics didn't report any error..
Should I run Long Hard Drive test or is short OK?
Anonymous
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May 27th, 2014 12:00
Run long test
AmgedIsmail
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May 30th, 2014 04:00
Hello again,
I did Hard Drive Long Test through Dell Diagnostic and here are the results.
(2)
(3)
It didn't report any error or something.
However, what is this click sound anyway?
AmgedIsmail
253 Posts
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May 30th, 2014 05:00
So how do I know if the test is OK?
So from the pictures is the test OK?
AmgedIsmail
253 Posts
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June 8th, 2014 01:00
http://www.mediafire.com/view/86122zn2jr7a5yb/1.mp3
I have recorded the sound, so can anyone tell me is this a normal sound?
AmgedIsmail
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June 8th, 2014 01:00
This is a link to the file on MediaFire in case the sound file I uploaded is incomplete.
https://www.mediafire.com/?86122zn2jr7a5yb
PudgyOne
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June 8th, 2014 11:00
AmgedIsmail,
Restart the computer and press F12 at startup. Run the full Diagnostics. Report back any error codes.
Rick
AmgedIsmail
253 Posts
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June 9th, 2014 00:00
I did the full diagnostics a week ago and that sound was there but it didn't report anything rather than "Test Passed" so I am wondering if this sound is normal.