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3 Posts
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97253
February 6th, 2015 20:00
Hinge stuck on Inspiron 11 3147
One of the hinges on my Inspiron 11 (3147) is stuck so that it no longer turns as I open the screen. It is lopsided in the standard laptop configuration and it is impossible to open all the way to either the stand-up or tablet modes. Nothing appears to be broken and I did not drop the laptop. I just took it out of my bag this morning and the hinge was stuck.
Has anyone else seen this before? Is it possible to fix on my own? Thanks!
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chihuahua
3 Posts
0
February 6th, 2015 20:00
And now with pictures!
ejn63
9 Legend
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87.5K Posts
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February 7th, 2015 04:00
On this model, it appears the hinges are a permanent part of the display assembly - that will need to be replaced.
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That is the part.
chihuahua
3 Posts
0
February 7th, 2015 10:00
Thanks for your answer and the link. But that is about half of what I paid for the laptop, and I bought it about three weeks ago! Is that really the only option?
Merlin97
1 Message
0
February 14th, 2015 12:00
I am having the same or very similar problem. Mine came with a slightly cracked "case" on the hinge but it didn't seem to affect the opening or changing of the screen so I didn't worry about it. Now a few months later I can no longer open the screen enough to use it as a tablet or get it to close properly. It should still be under warranty. I would return it to the place I got it except that tiny crack was the only problem at time of purchase so I tossed the box and packaging. Now let's say I wish I had kept that box when it came in Nov since it has many random problems besides the faulty hinge.
How do I get the hinge to work properly? Dell....fix it under warranty???
brianamariano
1 Message
0
March 29th, 2015 09:00
mine is doing the same thing. it gets to 90 degrees and wont go any further.
Raul BP
1 Message
0
April 11th, 2015 06:00
Hi, same issue with our laptop. It started only 4 months after buying it.... Really it looks like a quality issue in the hinge. I will contact dell support to try to solve it...