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Last reply by 09-25-2016 Unsolved
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Hooking Up A Dell Monitor To A Laptop

Hi, recently I bought a new Dell Laptop, I have a Dell Monitor that I had hooked up to my previous Dell Laptop, it was connected through VGA.  This laptop does not have VGA so I bought a Display Port to HDMI Cable to connect. it. When I hook them up, the computer does not recognize the monitor at all.  When I turn on the monitor it tells me there is no signal coming from your computer.  It also displays a message that it is entering Power Save mode.  Can anyone tell me why it is doing that?  Is there something I didn't do that I need to do?  Is the adapter bad and I just need to replace it?  Thank you for any suggestions you might have.

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Hi CMONTARIO,

What is the exact system model? What is the current OS installed on the system? What is the exact monitor model? Also send us a screenshot of device manager with display adapters expanded. And a picture of the display port to HDMI cable on both ends.

Based on your response, we shall advise further course of action.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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