9 Legend

 • 

87.5K Posts

December 23rd, 2013 12:00

Attach an external monitor - if you see the same thing, your video chip has failed.  If you don't,you have a problem with your display panel or the LVDS (video) cable.

1 Rookie

 • 

4 Posts

January 2nd, 2014 12:00

Tried a USB monitor, since it was the only thing I had available, and it immediately corrected both monitors, then shut down my system.  I am noticing there may be a correlation with USB devices and/or running on battery power.  Strange, I would think, if it were a hardware problem that the startup screens are always fine, but the main screen frequently is not.  Thank you for any help.

1 Rookie

 • 

4 Posts

January 2nd, 2014 13:00

I only had a VGA monitor, but no port on the laptop for VGA.  So I went to Best Buy and found an adapter to connect USB to VGA.  The computer didn't like it much, as I said, it always crashed about 5 seconds after attachment.  But it did clear my screen from those lines for 5 seconds!

Would a video chip issue or a GPU issue be random?  I go for hours with no issues, then the problem arises and I can't seem to get rid of it no matter how many restarts I go through.

9 Legend

 • 

47K Posts

January 2nd, 2014 13:00

GPU overheating is the issue.

LCD Damage Lines do not come and go.

The pattern across the entire screen also points to gpu damage or video ram damage.

9 Legend

 • 

87.5K Posts

January 2nd, 2014 13:00

It still sounds like a video chip issue - though if there is a USB problem as well, it will be solved by fixing the GPU, which will require a replacement mainboard (the GPU is part of the mainboard).

What is USB monitor?  Monitors use displayport, HDMI, VGA, etc., -- not USB - connectors?

1 Rookie

 • 

4 Posts

January 3rd, 2014 13:00

Would GPU damage or video RAM damage disappear in safe mode?  When this occurs, frequently when editing photos in photoshop etc, I can reboot in safe mode and have no issue doing similar tasks in a similar environment.  Then when I return to normal mode, it immediately returns.  Thanks so much for the replies.

9 Legend

 • 

87.5K Posts

January 3rd, 2014 13:00

Yes, indeed -- safe mode disables most of the advanced features of the GPU -- the ones most likely to show artifacts when the chip is in the process of failing.

No Events found!

Top