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June 23rd, 2017 13:00
How to re-attach my Inspirion Screen?
So, my laptop's (Inspirion 13 inch 5378 2-in-1) screen fell off the other day, and I literally mean it just fell off. Not at the hinges, just the screen portion fell off from it's backing. Everything is still connected, so I pushed it back in and it still works fine, I can still use it as a touch screen and there's no cracks or any kind of damage, but it's also really loose and I have to hold the edges when closing it to keep it from falling out again.
It's still under warranty so I know if I have to I could send it back, but I'd really rather just do it myself rather than waste who knows how much time since I know I'll have to mail it in for repairs. This won't be the first laptop I've had to fix on my own, not by a long shot, but it would be the first touch screen. I've found tutorials for older models and non-touch screens, but I'd really appreciate a step-by-step to get my screen secured again without using something like duct tape.


DELL-Siba P
98 Posts
0
June 24th, 2017 23:00
Hello Kelaine,
The touch screen on this model has clips. Press firmly at all edges to secure them.
Service Manual is at http://dell.to/2oLUQJ5. Whether the machine needs to be mailed in or if an engineer can come to you depends on the warranty purchased.
Please send me direct message by clicking on my username with the service tag and contact details, should you require further assistance.