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Last reply by 07-26-2016 Unsolved
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2 Bronze
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How to reset BIOS password?

Hi Friends,

 

I have a DELL inspiron 15 (N5010) laptop. Few days back I set BIOS password. Unexpectedly I forgot the password. While going to BIOS, my laptop is asking for password. I tried many times but unable to enter correct password. Can any one please tell me how to proceed further for resetting the password?

Thanks in advance...

Replies (65)
10 Diamond
9953

 

I am moving this thread to the Laptop Forum.
 
Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

10 Diamond
9953

You'll need to call Dell and verify your ownership of the system.  They'll then generate a master password for you.

There is a support call charge of about $60 (US) if you're out of warranty.

Moderator
Moderator
9953

Hi Niranjan,

Welcome to the community.

As per your private message to us we have replied to you. Kindly let us know the information on the private message only so we can reset the password for you.

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

Moderator
Moderator
9953

Hi Niranjan,

As per the conversation on the private message I understand that the issue has been resolved to your satisfaction. If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

2 Bronze
2 Bronze
9953

Windows 8 starts and it asks for a password to login into windows 8.  There is also a password on the bios version A02

Aptio setup utility - American Megatrends, Inc.  It will not allow me to change anything in the bios.  It this because of the Windows 8 password?  

Any help would be appreciated.

Thanks,

Greg

4 Beryllium
9944

Hi Greg,

Please share if you are able to boot to Windows 8 after you enter the password. The BIOS Setup changes are not effected by Windows 8 login password.

Boot to BIOS Setup by pressing F2 key at Dell Logo screen. Under the Security tab, the Unlock Setup Status should be Unlocked. On this screen you will be able to check if any password is set or not.

Hope this helps. Please reply if you have any questions.


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2 Bronze
2 Bronze
9944

The BIOS is locked and password protected so I cannot change anything in the BIOS because I do not know the password.   How can I reset the password?

4 Beryllium
9944

Hi GeeBee50,

Please share the system's Service Tag and Owner's Name via private message (click my username and then click Start Conversation). I will try and check if a master password can be generated for this.

Please reply with the information.


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#IWork4Dell
4 Beryllium
9944

Hi Greg,

Please provide the system's Service Tag and Owner's Name via private message (click my username and then click Start Conversation). I'll check if we can get a master password created.

Please reply with the information, I'll be happy to help.


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