Unsolved

This post is more than 5 years old

279693

January 9th, 2010 10:00

IDT High Definition Audio Driver Error

Long story short, Dell sent me a new hard drive to rebuild by Studio 1747 after Dell replaced the motherboard, LCD Panel and LCD cables.  They did not have a replacement hard drive when the day old machine had the 7 beep issue.  So they sent back the repaired laptop and told me a new hard drive would be sent later.  I started the process of re-installing tWindows 7 x64.  I was finally able to install the software and drives.  I am sure I did somethings out of order, if there is such an order.  Under the Device Manager (Sound, video and game controlles) section there are two devices:

High Definition Audio Device

IDT High Definition Audio CODEC

Everythings works until I reboot, then the Yellow Exclamation point is next to the IDT device and there is no sound.  The error is "Windows cannot load the device driver for this hardware.  The driver may be corrupt or missing. (Code 39)".  The drive installed for this device is IDT 6.10.0.6224 (7/16/2009).  I can re-install the drivers and everything works until I reboot again.

I have tried to uninstall the device along with the driver and just let windows do it job re-installing everything.  No such luck.

Any thoughts?

1 Message

December 3rd, 2011 17:00

i want IDE High Definition Audio CODEC

4 Operator

 • 

13.6K Posts

December 3rd, 2011 18:00

Go to the downloads page for your model, select your operating system, and find your audio driver in the "Audio" category.

http://www.dell.com/support/drivers/us/en/19/Home/NoDriversFound

1 Message

May 25th, 2012 05:00

idt codec error

4 Operator

 • 

13.6K Posts

May 25th, 2012 05:00

idt codec error

What is the model name of your Dell laptop?

What is your operating system?

Did you recently re-install Windows?

What does the error message say?

May 25th, 2012 17:00

Finally about 6 months ago I turned on the computer and the audio worked without having to re-install the drivers.  Magic happened.

4 Operator

 • 

13.6K Posts

May 25th, 2012 18:00

That's great Chris. Sorry that I never had an explanation for your issue. Windows 7 has its own native HD audio driver so you never should have needed the IDT driver to get audio, just to get certain functions to work that the basic native driver might miss. Something apparently went wrong with the IDT installation and it wouldn't work, and it blocked the native driver from installing, but I don't know what exactly went wrong with the installation.

No Events found!

Top