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November 22nd, 2017 17:00

Inspiron 15-5567, installed BIOS 1.1.7, results in a black screen

It happens after I update my BIOS to 1.1.7. It works fine with 1.1.3 but I can't downgrade it. Help me. Thanks

Community Manager

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54.2K Posts

November 27th, 2017 08:00

So you skipped BIOS 1.1.5 and 1.1.6 and jumped right to 1.1.7. That may have been the issue.



Did the BIOS installation finish and restart the laptop automatically? Or did it hang and you forced it to shut down manually?

December 19th, 2017 16:00

the bios installation are finish no problem on bios installation.....

December 19th, 2017 16:00

my problem is even im using it .. it will automatically sleep....how do i fix it its annoying even i turn the  power button the screen still off  it will not turn on until i will restart the machine...

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December 19th, 2017 23:00

The bios installation are finish no problem on bios installation...

Thank You

Community Manager

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54.2K Posts

December 21st, 2017 09:00

my problem is even im using it, it will automatically sleep.

* That sounds like a Windows operating system power management setting. I assume that you have checked there?

its annoying even i turn the power button the screen still off it will not turn on until i will restart the machine.

* That is not clear. Explain in detail. When are you pressing the power button? While Windows is up and running?

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